fix problems on Groups [iphone]

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—— Run into issues on Groups? Get help pending when official support gets back to you!

Groups
Info:
company: Qbix, Inc.
: http://groups.qbix.com/support
: qbix.com
Chat with our AI-based Groups Support
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UI issue
Difficult to remove contacts

Fix: 1. Open the contact you wish to remove, scroll down, and look for the 'Delete Contact' option. Tap it and confirm the deletion. 2. If you ca... ⇲
Not intuitive interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and options. Take note of where key features are located.... ⇲
Difficult to navigate menus

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and options. Take note of where key features are located.... ⇲
 
Slow issue
Slow performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on app... ⇲
 
Syncing issue
Duplicate contacts after import

Fix: 1. Use the app's merge feature: Check if the Groups app has a built-in feature to merge duplicate contacts. This can help clean up your cont... ⇲
 
Messages issue
Group messages not delivered

Fix: 1. Check group settings: Ensure that all group members have their messaging settings configured to receive group messages. This may include... ⇲
Cannot send individual messages from groups

Fix: 1. Copy and paste: If you want to send an individual message, copy the text from the group message and paste it into a new message addressed... ⇲
Text messages not received

Fix: 1. Check message settings: Go to Settings > Messages and ensure that iMessage is enabled. Also, check if 'Send as SMS' is turned on. 2. Veri... ⇲
 
Support issue
Lacks customer support

Fix: 1. Utilize online resources: Look for FAQs, forums, or user communities online where you can find answers to common questions or issues. 2.... ⇲
 
Bugs issue
Bugs when editing contacts

Fix: 1. Restart the app: Close the Groups app and reopen it to see if the issue persists after a fresh start. 2. Update the app: Ensure you are u... ⇲
Inconsistent group member visibility

Fix: 1. Check group settings: Ensure that all group members have their visibility settings configured correctly. This may involve checking their... ⇲
 
Permissions issue
Restrictions prevent access to contacts

Fix: 1. Check privacy settings: Go to Settings > Privacy > Contacts and ensure that the Groups app has permission to access your contacts. 2. Dis... ⇲
 
Updates issue
Limited functionality after updates

Fix: 1. Review update notes: Check the app's update notes in the App Store to understand what changes were made and how they might affect functio... ⇲
 
Customization issue
Requires manual merging of duplicates

Fix: 1. Use the app's merge feature: Check if the Groups app has a built-in feature to merge duplicate contacts automatically. This can save time... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.8%

Bad experience
14.2%

Neutral
6.0%

~ from our NLP analysis of 4,799 combined software ratings.

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 Private Data Groups collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
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  4. + 500 icons: $5.99 You will have no more ads
  5. + I just like your app : $9.99 You get all the above
  6. + I really love your app!: $19.99 You get all the above
  7. Turn off Ads: $1.99 No more ads, stops appending groups.app links
  8. + I just like your app: $14.99 All features + more support
  9. Unlock All Features: $0.99 All features, unlimited messaging. And no ads
  10. + I really love your app!: $19.99 You get all the above