fix problems on Indian Motorcycle [iphone]

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—— Run into issues on Indian Motorcycle? Get help pending when official support gets back to you!

Indian Motorcycle®
Info:
company: Polaris Industries
: http://www.polaris.com/en-us/company/contact-ride-command-support
: www.indianmotorcycle.com
Chat with our AI-based Indian Motorcycle Support
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Loading issue

Bike screen takes a long time to load

Fix: Ensure that your iPhone has a stable internet connection. A slow or unstable connection can cause delays in loading screens. Switch between... ⇲
 
UI issue

Route stops displaying intermittently

Fix: Check your GPS settings. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure t... ⇲

Cannot enter GPS coordinates

Fix: Check if there is a specific format required for entering GPS coordinates. Typically, coordinates should be in decimal format (e.g., 37.7749... ⇲

Features are not intuitive

Fix: Take some time to explore the app's settings and help sections. Familiarizing yourself with the layout can help you find features more easil... ⇲

Cannot enter an address for directions

Fix: Ensure that you are using the correct input method for addresses. Some apps require you to select a specific option for entering addresses v... ⇲

Indian Motorcycle does not display vehicle data

Fix: Check if the app has the necessary permissions to access vehicle data. Go to your iPhone settings, find the Indian Motorcycle app, and ensur... ⇲

Indian Motorcycle does not show dashboard information

Fix: Ensure that the app is properly connected to your bike. Check Bluetooth settings and reconnect if necessary. OR Restart the app and your... ⇲

Indian Motorcycle fails to display vehicle status

Fix: Ensure that the app is connected to your bike and that all permissions are granted. Go to Settings > Privacy and check the app permissions.... ⇲

Indian Motorcycle is cumbersome and unintuitive

Fix: Take time to familiarize yourself with the app's layout and features. Explore all menus and settings to understand how to navigate effective... ⇲
 
Bugs issue

Routing algorithms get confused

Fix: Make sure you are entering clear and specific destinations. Vague or incomplete addresses can confuse the routing algorithm. Always use full... ⇲

Ride Command app is buggy

Fix: Check for any available updates for the app. Developers often release patches to fix bugs. Go to the App Store and update the app if necessa... ⇲

Indian Motorcycle shows incorrect bike mileage

Fix: Check if the app is synced properly with your bike. Ensure that the Bluetooth connection is stable and that the app has access to vehicle da... ⇲
 
Updates issue

Indian Motorcycle updates remove features

Fix: Check the app's update notes in the App Store to see if the features were moved or replaced with new ones. Sometimes, features are restructu... ⇲
 
Compatibility issue

iPad version no longer displays information

Fix: Ensure that the app is updated to the latest version on your iPad. Go to the App Store, search for the Indian Motorcycle app, and check for... ⇲
 
Search issue

Search for places is basic

Fix: Use more specific search terms when looking for places. Instead of searching for 'gas station', try 'gas station near me' or include the cit... ⇲
 
Syncing issue

Syncing issues with the bike

Fix: Ensure that Bluetooth is enabled on your iPhone and that the bike is in pairing mode. Go to Settings > Bluetooth and check if the bike is li... ⇲

Service history does not sync

Fix: Check your internet connection. A weak connection can prevent data from syncing. Ensure you have a stable connection before trying to sync a... ⇲

Rides not captured consistently

Fix: Ensure that location services are always enabled for the app. Go to Settings > Privacy > Location Services and set it to 'Always' for the In... ⇲
 
Network issue

Indian Motorcycle fails to connect to the bike

Fix: Ensure that your bike's software is up to date. Check the manufacturer's website for any updates that may improve connectivity. OR Try re... ⇲

Location tracking fails

Fix: Check if your device has a clear view of the sky for GPS signals. If indoors or in a covered area, move to an open space. OR Reset your l... ⇲

Bluetooth connection issues

Fix: Make sure that your bike is in pairing mode and that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and check the connectio... ⇲

Navigation is unreliable

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes for navigation issues. OR Try using a different... ⇲

Indian Motorcycle does not support WiFi

Fix: Check if there are any settings within the app that allow for WiFi connectivity. Some apps may have specific options for network preferences... ⇲
 
Login issue

Login issues with saved passwords

Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity. OR If you have forgotten... ⇲

Indian Motorcycle prompts for login every time

Fix: Ensure that you are selecting the 'Remember Me' option when logging in. This should keep you logged in for future sessions. OR Check your... ⇲
 
Features issue

Plan ride feature is missing

Fix: Check if the feature has been moved to a different section of the app. Explore the menus and settings to locate it. OR If the feature is... ⇲

Indian Motorcycle is nearly useless after trial period

Fix: Explore the app's features to see if there are any functionalities that can still be utilized without a subscription. Some features may rema... ⇲

3D flyover feature lacks route planning

Fix: Check if there are any settings related to the 3D flyover feature that need to be enabled. Look for options in the app settings. OR If th... ⇲
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 what users are saying
Bad experience
46.8%

Good experience
44.4%

Neutral
8.8%

~ from our NLP analysis of 216 combined software ratings.

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 Private Data Indian Motorcycle collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data