fix problems on Houston TranStar [iphone]

—— Run into issues on Houston TranStar? Get help pending when official support gets back to you!

Houston TranStar

Info:

company: Texas A&M Transportation Institute

: http://www.houstontranstar.org/

: www.houstontranstar.org

Chat with our AI-based Houston TranStar Support

🛠️ Common Houston TranStar Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Houston TranStar freezes frequently

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Inaccurate traffic information

Fix: 1. Check your location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that Houston Tr... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding how to navigate the... ⇲

Difficult to read in dark mode

Fix: 1. Adjust brightness: Increase the brightness of your iPhone by going to Settings > Display & Brightness and adjusting the brightness slider... ⇲

Cannot access map from home screen

Fix: 1. Add a shortcut: If the app allows it, create a shortcut to the map feature on your home screen for quicker access. This can usually be do... ⇲

Customization issue

Does not support landscape mode

Fix: 1. Use the app in portrait mode: Since the app does not support landscape mode, adjust your usage to portrait mode for the best experience.... ⇲

Network issue

Cannot establish a connection

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to Wi-Fi or has a strong cellular signal. You can test this by openi... ⇲

Continuous alerts about connection issues

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. If you are in an area with poor connectivity, try movi... ⇲

Updates issue

Lacks real-time updates

Fix: 1. Enable notifications: Go to Settings > Notifications > Houston TranStar and ensure that notifications are enabled. This may help you rece... ⇲

Old weather information

Fix: 1. Refresh the app: Pull down on the screen to refresh the weather information and ensure you are viewing the latest data. 2. Check for upda... ⇲

Bugs issue

Missing rain map

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as new features like a rain map may be added in updates. Go to the... ⇲

Compatibility issue

Limited coverage in certain areas

Fix: 1. Use alternative apps: If you frequently travel to areas with limited coverage, consider using other traffic apps that may have better cov... ⇲

Crashes issue

Crashes often

Fix: 1. Update the app: Go to the App Store and check for any available updates for Houston TranStar. Developers often release updates to fix bug... ⇲

Video issue

No video evidence available for incidents

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. Go to the App Store and check... ⇲

Graphics issue

Graphics issues after updates

Fix: 1. Restart the app: Close the app completely and reopen it to see if the graphics issue resolves itself after a fresh start. 2. Clear app ca... ⇲

Notifications issue

No notifications for accidents or roadwork

Fix: 1. Enable notifications: Go to Settings > Notifications > Houston TranStar and ensure that notifications are enabled. This will allow the ap... ⇲

Only shows high water alerts

Fix: 1. Check app settings: Look for settings within the app that may allow you to customize the types of alerts you receive. Ensure that all rel... ⇲