fix problems on GEGO [iphone]

—— Run into issues on GEGO? Get help pending when official support gets back to you!

GEGO - Locate what you love

Info:

company: LUGLOC INC

: https://www.gego.io/

: www.gego.io

Chat with our AI-based GEGO Support

🛠️ Common GEGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lots of bugs in the app

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for GEGO, and check if there is an update available. If... ⇲

GEGO does not recognize email

Fix: Double-check the email address you are entering for typos. Ensure that you are using the correct email associated with your account. If you... ⇲

GEGO fails to log in

Fix: Reset your password. Go to the login screen, tap on 'Forgot Password?', and follow the instructions to reset it. This can help if the app is... ⇲

Logout issue

GEGO stops working after logout

Fix: Try restarting your iPhone. Sometimes, a simple restart can resolve app crashes and performance issues. Press and hold the power button unti... ⇲

Updates issue

Delayed location updates

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find GEGO, and set it to 'Always' or 'W... ⇲

Syncing issue

Inconsistent device communication

Fix: Make sure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and ensure it is turned on. Also, check if the device is properly... ⇲

Device disassociates from app

Fix: Ensure that your device's Bluetooth is always on and that the app is running in the foreground when using it. This can help maintain the con... ⇲

Payments issue

High subscription cost

Fix: Evaluate the features you are using and consider if you can downgrade to a lower tier subscription if available. Check the app's subscriptio... ⇲

No month-to-month subscription option

Fix: Check if there are any trial periods available that allow you to use the app for a limited time without a long-term commitment. This can hel... ⇲

Slow issue

Slow app performance

Fix: Close other apps running in the background. Double-tap the home button or swipe up from the bottom of the screen (depending on your iPhone m... ⇲

GEGO is super slow

Fix: Clear the app's cache and data as mentioned earlier. This can help improve performance by removing unnecessary files that may be slowing it... ⇲

Battery issue

Battery life is poor

Fix: Check the app's battery usage. Go to Settings > Battery and see how much battery GEGO is using. If it’s high, consider limiting its backgrou... ⇲

Customization issue

GEGO does not support Dark Mode

Fix: While the app may not support Dark Mode, you can enable Dark Mode system-wide on your iPhone. Go to Settings > Display & Brightness and sele... ⇲

Notifications issue

Bluetooth notifications are delayed

Fix: Ensure that your device is within a reasonable range of the Bluetooth device. If you are too far away, notifications may be delayed or not r... ⇲

Inability to control notification methods

Fix: Check the app's notification settings. Go to Settings > Notifications > GEGO and ensure that all desired notification types are enabled. You... ⇲

Settings issue

Limited tracking history

Fix: Check the app settings to see if there are options to increase the tracking history or save more data. Some apps allow you to adjust how muc... ⇲

Account issue

No family account management

Fix: Look for any options within the app that allow you to share your account or tracking information with family members. Some apps have a shari... ⇲