fix problems on RealLife [iphone]

—— Run into issues on RealLife? Get help pending when official support gets back to you!

RealLife: Speak, Learn English

Info:

company: RealLife Ltd

: https://reallifeglobal.com/app/help/

: reallifeglobal.com

Chat with our AI-based RealLife Support

🛠️ Common RealLife Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

podcast loading issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by trying to load other apps... ⇲

network connectivity problems

Fix: 1. Toggle Airplane Mode: Swipe down from the top right corner of your iPhone to access the Control Center, then tap the Airplane Mode icon t... ⇲

Network issue

frequent disconnections during calls

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. If you are on Wi-Fi, try moving closer to the ro... ⇲

UI issue

end call button usability

Fix: 1. Update the app: Ensure you are using the latest version of RealLife, as updates often fix usability issues. Go to the App Store, search f... ⇲

Payments issue

payment plan retrieval errors

Fix: 1. Check your payment method: Go to Settings > [Your Name] > Payment & Shipping and ensure your payment method is valid and up to date. 2. R... ⇲

Registration issue

country selection issue during registration

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and make sure it is turned on for RealLife. This can h... ⇲

internal errors during login

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice... ⇲

Audio issue

short conversation duration

Fix: 1. Check your subscription plan: Ensure that your current plan allows for longer conversation durations. You may need to upgrade your plan i... ⇲

Video issue

video causing bandwidth strain

Fix: 1. Lower video quality: If the app allows, go into the settings and lower the video quality to reduce bandwidth usage. This can help improve... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Bad experience

4.1%

Neutral

3.4%

~ from our NLP analysis of 613 combined software ratings.

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Private Data RealLife collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Subscription (monthly): $12.49 Premium Subscription - Monthly
Premium Subscription (Monthly): $9.99 Reward from finishing Fluency challenge
Premium Subscription (Yearly): $99.99 Reward from finishing Fluency challenge
Premium Subscription (yearly): $124.99 Premium Subscription (yearly)
Premium Subscription (Monthly): $9.99 30-day coupon with Fluency Challenge bonus
Speaking Coins (10 pack): $6.99 Pack with 10 Speaking coins
Premium Subscription (Monthly): $12.49 30-day coupon without Fluency Challenge bonus
Premium Subscription (Yearly): $124.99 30-day coupon without Fluency Challenge bonus
Speaking Coins - 5 Pack: $2.99 Extend calls to speak at will (5 pack)
Speaking Coin (1 coin): $0.99 Extend calls to speak at will