fix problems on BC Navigator [iphone]

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—— Run into issues on BC Navigator? Get help pending when official support gets back to you!

BC Navigator
Info:
company: Brooklyn College
: https://www.brooklyn.cuny.edu/portal/app/
: www.brooklyn.cuny.edu
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Network issue

Connection failed errors

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a web page to confirm connectivity. 2. Re... ⇲

BC Navigator requires a stable internet connection

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. 2. Restart your router: If you are on Wi-Fi, unplug y... ⇲
 
Account issue

BC Navigator does not show user information

Fix: 1. Check your account settings: Ensure you are logged in with the correct credentials. Go to Settings within the app and verify your account... ⇲
 
UI issue

BC Navigator bounces between screens

Fix: 1. Restart the app: Force close the app and reopen it. 2. Update the app: Check for updates in the App Store and install any available updat... ⇲

BC Navigator is unresponsive in dark mode

Fix: 1. Switch to light mode: Go to Settings > Display & Brightness and select 'Light' mode to see if the app responds better. 2. Update the app:... ⇲

BC Navigator shows black spaces instead of content

Fix: 1. Restart the app: Force close the app and reopen it to see if the issue resolves. 2. Update the app: Check for updates in the App Store.... ⇲

BC Navigator is not user-friendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its features. 2. Look for tutorials: Check if th... ⇲
 
Login issue

BC Navigator requires constant sign-in

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may resolve sign-in issues. 2. Enable 'Remember Me'... ⇲

BC Navigator does not allow login

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: If you have forgotten your pas... ⇲
 
Slow issue

BC Navigator has slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Clear app cache: Go to Settings > General > iPhone Stora... ⇲
 
Compatibility issue

BC Navigator does not work on iOS 14

Fix: 1. Update your iOS: Go to Settings > General > Software Update and check if there is a newer version of iOS available. If so, update your de... ⇲
 
Updates issue

BC Navigator has bugs after updates

Fix: 1. Restart the app: Force close the app and reopen it to see if the bugs persist. 2. Clear app cache: Go to Settings > General > iPhone Stor... ⇲
 
Settings issue

BC Navigator lacks physical ID option

Fix: 1. Use digital alternatives: If the app does not support physical ID, check if it allows for digital identification methods. 2. Keep an eye... ⇲
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 what users are saying
Bad experience
85.4%

Good experience
11.1%

Neutral
3.5%

~ from our NLP analysis of 171 combined software ratings.

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 Private Data BC Navigator collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics