—— Run into issues on 南京地铁通? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on mobile data, ensure yo... ⇲
Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲
Fix: 1. Before going offline, open the app and navigate to the routes or maps you need. This may allow the app to cache the necessary data for of... ⇲
Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check the app's website or social media pages for any us... ⇲
Fix: 1. Go to Settings > Notifications > find the app and ensure that notifications are enabled. Check the alert style and sounds to ensure they... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app. 2. Use... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲
Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the app. 2. Lower the... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲