fix problems on Mashkor [iphone]

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—— Run into issues on Mashkor? Get help pending when official support gets back to you!

Mashkor: on-demand delivery
Info:
company: Mashkor
: https://mashkor.com/support
: mashkor.com
Chat with our AI-based Mashkor Support
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Crashes issue

Mashkor crashes frequently

Fix: To reduce app crashes, ensure that you are using the latest version of the app. Go to the App Store, search for Mashkor, and check if there... ⇲
 
Settings issue

Drivers require additional location information

Fix: To minimize the need for additional location information, make sure to provide precise delivery instructions when placing your order. Use la... ⇲
 
Payments issue

High delivery costs

Fix: To potentially lower delivery costs, look for any promotional codes or discounts that may be available. Check the app's promotions section o... ⇲

Overrated pricing

Fix: To ensure you are getting the best price, compare delivery costs with other similar services. This can help you determine if the pricing is... ⇲
 
UI issue

Complicated user interface

Fix: If you find the user interface complicated, take some time to explore the app's features. Familiarize yourself with the layout and options a... ⇲
 
Notifications issue

Lack of communication about order status

Fix: To stay updated on your order status, enable notifications for the app. Go to your iPhone's Settings > Notifications > Mashkor, and ensure t... ⇲

Cancellation of orders without notification

Fix: To avoid unexpected cancellations, always check your order confirmation and ensure that your payment method is valid and has sufficient fund... ⇲
 
Updates issue

Limited branch options for orders

Fix: To find more branch options, try expanding your search radius within the app settings if that feature is available. This may allow you to ac... ⇲
 
Slow issue

Mashkor lags

Fix: To reduce lag, ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to delete a... ⇲
 
Customization issue

No custom timing for pickups

Fix: If the app does not allow for custom pickup times, try placing your order at a time that aligns with your schedule. You can also check if th... ⇲
 
Support issue

Unprofessional drivers

Fix: If you encounter unprofessional behavior from drivers, make sure to document the incident and provide feedback through the app's rating syst... ⇲

Difficulties in reaching customer service

Fix: If you have trouble reaching customer service, try using the in-app help or FAQ section first, as it may provide answers to common questions... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.6%

Neutral
1.1%

~ from our NLP analysis of 1,192 combined software ratings.

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 Private Data Mashkor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics