Fix Money Network errors on iphone

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20 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Freezing
App freezes or lags during use

🛠️ Close other apps running in the background to free up memory. Double-tap the home button (or swipe u... show fix »
 
Bugs
Inaccurate balance and transaction history

🛠️ Refresh the app by pulling down on the transaction history screen to reload the data. This can help... show fix »
Duplicate or incorrect transaction logging

🛠️ Manually track your transactions and compare them with your bank statements to identify discrepancie... show fix »
 
Account
Inability to save external bank account information

🛠️ Ensure that you are entering the correct bank account details. Double-check for any typos or errors... show fix »
App does not save password

🛠️ Ensure that you have enabled the 'Remember Me' option during login if available, or use a password m... show fix »
Difficulties in reporting lost or stolen cards

🛠️ Use the app's security features to lock your card immediately if available, which can prevent unauth... show fix »
 
UI
ATM map is inaccurate

🛠️ Check your location settings. Go to Settings > Privacy > Location Services and ensure that location... show fix »
Buttons within the app are unresponsive

🛠️ Restart the app by closing it completely and reopening it. This can help reset any unresponsive elem... show fix »
 
Support
Customer service is unresponsive

🛠️ Utilize the in-app chat feature if available, as it may provide quicker responses than phone support... show fix »
No email support available

🛠️ Check the app for any alternative support options such as live chat or FAQs that may provide the ass... show fix »
 
Compatibility
App does not support mobile wallet integration

🛠️ Check for any app updates in the App Store. Sometimes new features are added in updates that may inc... show fix »
Limited functionality on certain devices

🛠️ Check for any available updates for your device's operating system, as updates can improve app compa... show fix »
 
Slow
Transfer process is slow and often fails

🛠️ Ensure that you have a stable internet connection during the transfer process. Avoid using the app d... show fix »
 
Glitches
App glitches during account creation

🛠️ Ensure that all required fields are filled out correctly and that you are using a strong internet co... show fix »
 
Security
Frequent captcha prompts

🛠️ Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time... show fix »
 
Payments
High fees for transferring funds

🛠️ Review the fee structure in the app and consider using alternative methods for transferring funds th... show fix »
No instant access to funds after transfer

🛠️ Check the transfer processing times in the app's help section to understand when funds will be avail... show fix »
 
Notifications
Inconsistent notifications for transactions

🛠️ Check your notification settings for the app by going to Settings > Notifications > Money Network an... show fix »
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 Contact Support
Developer:
First Data Corporation
Email:
  https://www.moneynetwork.com/
Website:
🌐 www.moneynetwork.com
Terms/Privacy:
⚔️ https://www.moneynetwork.com/privacy-and-security/online-privacy-statement-mobile.html
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 Private Data Money Network collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
74.5%

Negative experience
21.8%

Neutral
3.7%

~ from our NLP analysis of 67,887 combined software ratings.