fix problems on EHomeLife [iphone]

—— Run into issues on EHomeLife? Get help pending when official support gets back to you!

eHomeLife

Info:

company: Chengdu Meross Technology Co.,Ltd.

: https://www.meross.com/support/

Chat with our AI-based eHomeLife Support

🛠️ Common eHomeLife Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sometimes fails to connect on first attempt

Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network. Check your Wi-Fi settings and try reconnecting to the network. 2. Restart... ⇲

Loses connection frequently

Fix: 1. Check your Wi-Fi signal strength where the eHomeLife devices are located. If the signal is weak, consider moving your router closer or us... ⇲

Notifications issue

Notifications delayed or not real-time

Fix: 1. Check your notification settings in the eHomeLife app. Go to Settings > Notifications and ensure that notifications are enabled. 2. Make... ⇲

Overly sensitive notifications

Fix: 1. Adjust the notification settings in the eHomeLife app. Go to Settings > Notifications and modify the sensitivity settings if available. 2... ⇲

Network issue

Devices reported as unreachable

Fix: 1. Verify that the devices are powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart the eHomeLife app and check if... ⇲

Bugs issue

Randomly opens garage doors

Fix: 1. Check for any interference from other devices that may be using the same frequency. Ensure that your garage door opener is not being trig... ⇲

Garage doors swap identification

Fix: 1. Go into the eHomeLife app and check the settings for each garage door. Ensure that they are correctly labeled and configured. 2. If the l... ⇲

Inaccurate status reporting of garage doors

Fix: 1. Check the physical sensors on the garage doors to ensure they are functioning correctly and aligned. 2. Restart the eHomeLife app to refr... ⇲

Occasional failure to execute first command

Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network before sending commands. 2. Restart the eHomeLife app to clear any tempora... ⇲

Account issue

Requires account for setup

Fix: 1. Create an account using a valid email address and password. Follow the prompts in the app to complete the setup process. 2. If you prefer... ⇲

Settings issue

No grouping control for multiple thermostats

Fix: 1. Check if the eHomeLife app has been updated to the latest version, as new features may be added in updates. 2. If grouping is not availab... ⇲