fix problems on TumbleBooks [iphone]

—— Run into issues on TumbleBooks? Get help pending when official support gets back to you!

TumbleBooks

Info:

company: TumbleBooks Inc.

: http://tumblebooklibrary.com

Chat with our AI-based TumbleBooks Support

🛠️ Common TumbleBooks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TumbleBooks does not load books

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. You can do this by opening a... ⇲

unable to login

Fix: 1. Verify your login credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and... ⇲

UI issue

library list does not appear

Fix: 1. Refresh the app: Close the app completely and reopen it. This can sometimes refresh the library list. 2. Check your internet connection:... ⇲

form field boxes overlap

Fix: 1. Restart the app: Close TumbleBooks and reopen it to see if the issue resolves itself. 2. Update the app: Check for updates in the App Sto... ⇲

poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding how to navigate can... ⇲

Crashes issue

TumbleBooks crashes on splash screen

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. Hold down the power button and slide to power off, then turn it... ⇲

Freezing issue

TumbleBooks hangs when selecting a book

Fix: 1. Ensure a stable internet connection: A poor connection can cause the app to hang. Test your connection by loading a website in a browser.... ⇲

login screen does not work

Fix: 1. Check your internet connection: Ensure you have a stable connection, as a poor connection can prevent the login screen from functioning p... ⇲

TumbleBooks keeps logging out

Fix: 1. Check for app updates: Go to the App Store and see if there are any updates available for TumbleBooks. Updating may resolve logout issues... ⇲

Downloads issue

books take too long to download

Fix: 1. Check your internet speed: Use a speed test app to check your connection. If it's slow, try switching to a different Wi-Fi network or mov... ⇲

Settings issue

no offline reading option

Fix: 1. Download books while online: Before going offline, ensure you download the books you want to read. Open the book and look for a download... ⇲

Customization issue

no age filter for books

Fix: 1. Use search features: While there may not be a direct age filter, try using keywords related to age groups in the search bar to find appro... ⇲

limited selection of popular children's books

Fix: 1. Explore different categories: Sometimes, popular books may be categorized differently. Browse through various sections to find hidden gem... ⇲

Audio issue

audio read-along speed cannot be adjusted

Fix: 1. Check app settings: Look for any audio settings within the app that may allow you to adjust playback speed. This may be located in the se... ⇲

Messages issue

error message when typing library name

Fix: 1. Double-check spelling: Ensure that you are typing the library name correctly, as even small typos can lead to error messages. 2. Restart... ⇲

Support issue

no tech support available

Fix: 1. Explore online resources: Look for user forums, FAQs, or community support pages related to TumbleBooks. Other users may have shared solu... ⇲