fix problems on AMBEE [iphone]

​

—— Run into issues on AMBEE ? Get help pending when official support gets back to you!

AMBEE for Philips Hue Lights
Info:
company: Ambee, s.r.o.
: https://twitter.com/AmbeeApp
: ambee.app
Chat with our AI-based AMBEE Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

Unskippable demo lasts 30 seconds

Fix: 1. Use the demo to familiarize yourself with the app's features. 2. If you find it repetitive, consider using the app in a quiet environment... ⇲
 
Settings issue

Limited functionality for controlling lights

Fix: 1. Explore all available settings and features within the app to maximize its use. 2. Check for any updates that may add new functionalities... ⇲

Difficult to navigate settings

Fix: 1. Take time to explore the settings menu thoroughly to become familiar with its layout. 2. Use the help or tutorial section of the app, if... ⇲
 
Bugs issue

Animations stop after a set time

Fix: 1. Check the app settings to see if there is an option to extend the duration of animations. 2. Restart the animation manually if it stops u... ⇲

AMBEE can become temporarily disabled

Fix: 1. Restart your iPhone to refresh the app's functionality. 2. Ensure that your iPhone's software is up to date by going to Settings > Genera... ⇲

Animations do not always preview correctly

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs related to previews. 2. Restart the app to refresh the ani... ⇲
 
Payments issue

In-app purchases are expensive

Fix: 1. Review the features included in the free version and determine if they meet your needs. 2. Look for promotional offers or discounts on in... ⇲
 
UI issue

UI is messy and not optimized

Fix: 1. Familiarize yourself with the layout by exploring each section of the app. 2. Use the search function to quickly find features instead of... ⇲
 
Account issue

No ability to reset password easily

Fix: 1. If you forget your password, use the 'Forgot Password' feature on the login screen to receive a reset link via email. 2. Check your spam... ⇲
 
Updates issue

Lack of new scenes or updates

Fix: 1. Regularly check the app for updates in the App Store to ensure you have the latest version. 2. Explore user forums or communities for sha... ⇲
 
Battery issue

Battery drain issues

Fix: 1. Limit background app refresh by going to Settings > General > Background App Refresh and turning it off for AMBEE. 2. Reduce the brightne... ⇲
 
Slow issue

Response time is laggy

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage and deleting unnecessary files or apps.... ⇲
 
Customization issue

Limited customization options for scenes

Fix: 1. Experiment with different color combinations and light intensities to create unique scenes within the existing options. 2. Use the app's... ⇲

No option to run different animations in different rooms

Fix: 1. Create separate groups for each room in the app and assign different animations to each group. 2. Use the Philips Hue app to manage room-... ⇲
 
Login issue

Requires multiple attempts to log in

Fix: 1. Ensure that you are entering the correct username and password. Use a password manager to avoid typos. 2. If you continue to have issues,... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.1%

Bad experience
6.1%

Neutral
3.7%

~ from our NLP analysis of 964 combined software ratings.

 Switch to these Alternatives:
Lighter for Philips Hue Lights
hueDynamic for Philips Hue
Jelly Scenes for Philips Hue
Lamptier for Philips Hue
iLightShow for Philips Hue
HueZapper for Philips Hue
Hue Lights
all 4 hue (for Philips Hue)
Light DJ Entertainment Effects
Hue Party for Philips Hue

 Private Data AMBEE collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 6 credits: $5.99 Credits are used to get new scenes to My Collection.
  2. 10 credits: $5.99 Credits are used to get new scenes to My Collection.
  3. 12 credits: $9.99 Credits are used to get new scenes to My Collection.
  4. Ambee Weekly Subscription: $1.99 All Ambee Light Animations at full length.
  5. 26 credits: $19.99 Credits are used to get new scenes to My Collection.
  6. Ambee Monthly Subscription: $3.99 All Ambee Light Animations at full length.
  7. Ambee Yearly Subscription: $24.99 All Ambee Light Animations at full length.
  8. 20 credits: $9.99 Credits are used to get new scenes to My Collection.
  9. 50 credits: $19.99 Credits are used to get new scenes to My Collection.
  10. Ambee Weekly Subscription: $1.49 All Ambee Light Animations at full length.