fix problems on Spatial Vis [iphone]

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—— Run into issues on Spatial Vis? Get help pending when official support gets back to you!

Spatial Vis
Info:
company: eGrove Education, Inc.
: https://egrove.education/contact-us
: egrove.education
Chat with our AI-based Spatial Vis Support
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Updates issue

Spatial Vis performs like outdated software

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Spatial Vis, and check for updates. Keeping th... ⇲
 
Network issue

server issues on weekends

Fix: Try using the app during off-peak hours, such as early mornings or late evenings, to avoid server congestion. This may improve your experien... ⇲
 
Gameplay issue

long lesson durations

Fix: Break down the lessons into smaller segments. Instead of trying to complete a long lesson in one sitting, set a timer for shorter intervals... ⇲

excessive drawing requirements

Fix: Prioritize the most important drawings and focus on those first. You can always come back to less critical tasks later. OR Use templates... ⇲
 
Slow issue

laggy performance

Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of Spatial Vis. OR Rest... ⇲

slow boot-up time

Fix: Check for any updates for your iPhone's operating system. Keeping your device updated can improve overall performance, including app boot ti... ⇲
 
UI issue

difficult to draw accurately with fingers

Fix: Practice using a stylus instead of your fingers for more precision. A stylus can provide better control and accuracy when drawing. OR Adj... ⇲

too picky about line precision

Fix: Experiment with different brush sizes or settings within the app to find a balance that works for you. A thicker brush may be more forgiving... ⇲

unresponsive submit button

Fix: Try tapping the submit button multiple times or holding it down for a few seconds to see if it responds. Sometimes, a delayed response can o... ⇲

inability to zoom out enough

Fix: Check if there are any pinch-to-zoom gestures or settings within the app that allow for more zoom options. Sometimes, adjusting the gesture... ⇲

lack of intuitive drawing tools

Fix: Explore the app thoroughly to familiarize yourself with all available tools. Sometimes, tools may be hidden in menus or require specific ges... ⇲

frustrating user experience

Fix: Take a break from the app if you find it frustrating. Sometimes stepping away can help clear your mind and reduce frustration. OR Conside... ⇲
 
Settings issue

no settings option for name change

Fix: Check if there is an account management section within the app where you can update your profile information, including your name. OR If... ⇲
 
Messages issue

confirmation email delays

Fix: Check your spam or junk email folder to ensure the confirmation email hasn't been misdirected. Sometimes, emails can be delayed due to serve... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
33.3%

Neutral
0.0%

~ from our NLP analysis of 12 combined software ratings.

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 Private Data Spatial Vis collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics