fix problems on TOSOT+ [iphone]

—— Run into issues on TOSOT+? Get help pending when official support gets back to you!

TOSOT+

Info:

company: GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI

: https://al-balsan.com/tosot/

Chat with our AI-based TOSOT+ Support

🛠️ Common TOSOT+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to set temperature in F when timer only allows C

Fix: Check if there is a settings option within the app to change the temperature unit. Go to the app's main menu, look for 'Settings' or 'Prefer... ⇲

Settings are not explained

Fix: Explore the app thoroughly to familiarize yourself with its features. Look for a 'Help' or 'FAQ' section within the app that may provide exp... ⇲

Customization issue

Cannot organize appliances in the app

Fix: Check if the app allows you to create groups or categories for your appliances. Look for an option in the settings or main menu that might l... ⇲

Settings issue

Timer does not allow AM/PM specification

Fix: If the timer only allows 24-hour format, familiarize yourself with this format. You can convert your desired AM/PM time to 24-hour format (e... ⇲

Syncing issue

Sync issues with multiple phones

Fix: Ensure that all devices are connected to the same Wi-Fi network and that the app is updated to the latest version on all phones. Check the a... ⇲

Network issue

TOSOT+ disconnects unless unit is manually reset

Fix: Check for any firmware updates for your TOSOT unit. Sometimes, updating the firmware can resolve connectivity issues. Refer to the user manu... ⇲

Login problems with no resolution

Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Follo... ⇲

Registration issue

No verification emails sent for account creation

Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'Not Spam' to ensure fu... ⇲

Cannot create an account

Fix: Double-check that you are entering all required information correctly and that your internet connection is stable. Sometimes, a weak connect... ⇲

Compatibility issue

Lacks integration with Apple Home

Fix: Check if there are any updates available for the TOSOT+ app that may include new features or integrations. Keeping the app updated can somet... ⇲