fix problems on Contour Airlines [iphone]

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—— Run into issues on Contour Airlines? Get help pending when official support gets back to you!

Contour Airlines
Info:
company: Contour Airlines
: https://contourairlines.com/need-help/contact-us
: contourairlines.com
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Freezing issue

Contour Airlines freezes during check-in

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Contour Airlines app, and select 'Offload App'. This will re... ⇲
 
Syncing issue

Flight information lost before departure

Fix: Ensure that you have a stable internet connection. If you notice that flight information is missing, try refreshing the app by pulling down... ⇲

Cannot link flight info from website to app

Fix: Make sure you are logged into the same account on both the website and the app. If you are not, log in to your account on the app and try li... ⇲

No auto-population of trips in profile

Fix: Ensure that you have enabled location services for the app. Go to Settings > Privacy > Location Services and make sure Contour Airlines is s... ⇲

Error messages when adding boarding pass to wallet

Fix: Check if your iPhone has enough storage space. Go to Settings > General > iPhone Storage to see if you need to free up space. If storage is... ⇲
 
Bugs issue

No gate information provided

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > Contour Airlines and make sure that notificatio... ⇲

No food or water information during delays

Fix: Check the app for any updates or notifications regarding food and water services during delays. Sometimes, this information may be provided... ⇲
 
Account issue

Does not recognize TSA Pre-check

Fix: Verify that your TSA Pre-check number is correctly entered in your profile. Go to your account settings in the app and ensure that the numbe... ⇲
 
Login issue

Login fails frequently

Fix: Reset your password by selecting 'Forgot Password?' on the login screen. Follow the instructions to create a new password, ensuring it meets... ⇲

Contour Airlines logs out users unexpectedly

Fix: Check your app settings to see if there is an option for session timeouts or automatic logouts. If so, adjust these settings to stay logged... ⇲
 
UI issue

Inability to print boarding passes from app

Fix: Check if your iPhone is connected to a compatible printer. Go to Settings > Wi-Fi and ensure you are connected to the same network as your p... ⇲

Poor user interface and experience

Fix: Try customizing the app settings to better suit your preferences. Look for options to change themes or layouts in the app settings to improv... ⇲
 
Accessibility issue

Lacks accessibility features

Fix: Check your iPhone's accessibility settings by going to Settings > Accessibility. Enable features like VoiceOver or Zoom to assist with using... ⇲
 
Privacy issue

Contour Airlines does not retain personal information

Fix: Ensure that you are logged into your account when using the app. If you are not logged in, the app may not save your personal information.... ⇲
 
Notifications issue

No notifications for upcoming flights

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > Contour Airlines and toggle on 'Allow Notifications'.... ⇲
 
Settings issue

Requires ticket number for check-in

Fix: If you have your ticket number, enter it manually in the app to check in. If you do not have it, check your email for the confirmation messa... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install any available updates. O... ⇲

Limited functionality compared to website

Fix: Familiarize yourself with the app's features by exploring the settings and options available. Some functionalities may be hidden in menus or... ⇲
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 what users are saying
Bad experience
80.3%

Good experience
14.8%

Neutral
4.9%

~ from our NLP analysis of 61 combined software ratings.

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 Private Data Contour Airlines collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Sensitive Info
    • Diagnostics