—— Run into issues on House Beautiful Magazine US? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different text size and display... ⇲
Fix: Ensure that you are logged into the app with the same Apple ID that you used to purchase the subscription. If not, log out and log back in w... ⇲
Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try swit... ⇲
Fix: Use the search function within the app to find specific articles or issues. This can save time and make navigation easier. OR Familiarize... ⇲
Fix: Try clearing the app cache. Go to the app settings and look for an option to clear cache or data. This can help improve performance and resp... ⇲
Fix: Check if your device's orientation lock is enabled. Swipe down from the top right corner to access the Control Center and ensure the orienta... ⇲
Fix: Try zooming out on the images by using a pinch gesture. This can sometimes help in navigating large images more easily. OR Look for any s... ⇲
Fix: Check if the current issue has been released. Sometimes, there may be a delay in digital availability. Visit the magazine's website for rele... ⇲
Fix: Check if the app has a backup or restore feature in the settings. This may allow you to recover lost saved pages. OR As a precaution, con... ⇲
Fix: If you cannot find a password reset option, try using the 'Forgot Password' link on the login screen. This usually sends a reset link to you... ⇲
Fix: Try deleting the problematic issue and re-downloading it. This can resolve issues with corrupted downloads. OR Ensure that you have enoug... ⇲
Fix: Check the app's library or purchased section to see if the issues are available for download there. Sometimes they are not immediately visib... ⇲
Fix: Check if there are any settings within the app that allow for bookmarking or saving pages. Sometimes these features are hidden in the settin... ⇲
Fix: Look for any 'Favorites' or 'Saved' sections within the app. Some apps have these features but may not be immediately visible. OR As a wo... ⇲
Fix: Check if there is a premium subscription option that offers an ad-free experience. This may be available within the app or on the magazine's... ⇲
Fix: Check your account settings to see if there is an option to link your print and digital subscriptions. Sometimes this can be done through th... ⇲
Fix: Try closing the app completely and reopening it. This can refresh the rendering process and fix display issues. OR If the problem persist... ⇲
Fix: Check if there are any settings within the app that enable interactive features. Sometimes these can be toggled on or off. OR As a workar... ⇲