fix problems on OptiLingo [iphone]

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—— Run into issues on OptiLingo? Get help pending when official support gets back to you!

OptiLingo - Language Learning
Info:
company: OptiLingo, LLC
: https://www.optilingo.com/
: www.optilingo.com
Chat with our AI-based OptiLingo Support
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Payments issue

lessons not accessible after payment

Fix: Log out of the app and log back in to refresh your account status. Sometimes, a simple refresh can resolve access issues. If that doesn't wo... ⇲
 
Crashes issue

OptiLingo crashes and glitches

Fix: Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. If the app continues to crash, tr... ⇲
 
Syncing issue

progress does not save

Fix: Make sure you are connected to the internet when using the app, as some features may require a connection to save progress. Regularly check... ⇲
 
Bugs issue

pausing lessons resets progress

Fix: Try to complete lessons in one sitting without pausing. If you need to pause, take note of where you left off so you can quickly resume with... ⇲
 
Gameplay issue

timing of phrases is frustrating

Fix: Practice timing by using a stopwatch or timer app to measure how long it takes you to respond to phrases. This can help you adjust your pace... ⇲
 
Audio issue

sound inconsistently works

Fix: Check your device's sound settings to ensure that the volume is turned up and that the app is not muted. You can also try toggling the silen... ⇲

no replay option for audio

Fix: If the app does not allow replaying audio, consider using a voice recorder app to record the audio as you play it. You can then replay the r... ⇲
 
Customization issue

no flashcards or repeated learning

Fix: Create your own flashcards using physical index cards or a flashcard app. Write down vocabulary words on one side and their meanings or tran... ⇲

lack of storytelling in lessons

Fix: Supplement your learning with language learning podcasts or audiobooks that incorporate storytelling. This can provide context and make lear... ⇲
 
Registration issue

account creation issues

Fix: Double-check that you are entering all required information correctly, including email format and password requirements. If you encounter an... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.0%

Bad experience
20.7%

Neutral
10.3%

~ from our NLP analysis of 58 combined software ratings.

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 Private Data OptiLingo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3 Months: $23.99 Explore 100 lessons in each language
  2. Monthly: $11.99 Explore 100 lessons in each language
  3. Single Language: $4.99 Single Language
  4. Annual: $71.99 Explore 100 lessons in each language
  5. All Languages: $9.99 All Languages
  6. 6 Months: $41.99 Explore 100 lessons in each language
  7. All Language Annually: $99.99 Access all language for a year
  8. Single Language Annually: $49.99 Single Language Annually