fix problems on VILO [iphone]

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—— Run into issues on VILO? Get help pending when official support gets back to you!

VILO - Teleprompter App
Info:
company: Salix Dijital Pazarlama Anonim Sirketi
: https://support.madduck.app/
Chat with our AI-based VILO Support
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Audio issue

Poor video and audio quality

Fix: Ensure your iPhone camera lens is clean and free from smudges. Use a microfiber cloth to gently clean the lens. OR Check the app settings... ⇲

Volume control is ineffective

Fix: Check your iPhone's volume settings. Use the volume buttons on the side of your device to adjust the volume while the app is open. OR Ens... ⇲
 
Glitches issue

Glitches during recording

Fix: Close all other apps running in the background to free up system resources. Double-tap the home button or swipe up from the bottom of the sc... ⇲
 
Slow issue

Slow processing time for saving videos

Fix: Ensure you have sufficient storage space on your device. Go to Settings > General > iPhone Storage to check and free up space if necessary.... ⇲

Teleprompter speed is too slow

Fix: Check the app settings for teleprompter speed adjustments. Increase the speed to match your reading pace. OR If the app does not allow sp... ⇲
 
Syncing issue

Inconsistent script saving

Fix: Regularly save your script manually if the app allows it. Look for a 'Save' button or similar option in the script editor. OR Copy your s... ⇲

Audio and video sync issues

Fix: Ensure your device is not overloaded with background processes. Close unnecessary apps to free up resources. OR Try recording in a lower... ⇲

Inability to save drafts

Fix: Copy your script or project details to a notes app or email it to yourself as a temporary workaround for saving drafts. OR Check if the a... ⇲
 
Payments issue

Limited functionality without subscription

Fix: Explore all available features in the free version to maximize its use. Sometimes, features are hidden in menus or settings. OR Consider... ⇲

Multiple subscription charges

Fix: Check your subscription status in the App Store. Go to Settings > [Your Name] > Subscriptions to view and manage your subscriptions. OR E... ⇲

No free trial available

Fix: Look for promotional offers or discounts that may be available for new users. Sometimes these are advertised on the app's download page or w... ⇲

Unclear pricing structure

Fix: Check the app's description in the App Store for detailed pricing information. This often includes subscription tiers and costs. OR Look... ⇲

High subscription cost for limited features

Fix: Evaluate whether the features offered justify the cost. If not, consider canceling the subscription and exploring alternative apps with bett... ⇲
 
Support issue

Customer service is unresponsive

Fix: Refer to the app's FAQ or help section for troubleshooting tips and solutions to common problems. OR Search online forums or communities... ⇲
 
Freezing issue

VILO freezes on startup

Fix: Force close the app and restart it. Swipe up from the bottom of the screen and swipe the app off the screen to close it, then reopen it. O... ⇲
 
Camera issue

Lack of options for camera use

Fix: Check the app settings for any available camera options. Some apps allow switching between front and rear cameras or adjusting resolution.... ⇲
 
UI issue

Difficulties with app navigation

Fix: Spend some time exploring the app's interface to familiarize yourself with its layout and features. Look for tutorials or guides within the... ⇲
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 what users are saying
Good experience
89.3%

Bad experience
8.9%

Neutral
1.7%

~ from our NLP analysis of 1,844 combined software ratings.

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 Private Data VILO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases

  Cost of Subscriptions
  1. Teleprompter for one year: $69.99 record video while reading scripts
  2. Teleprompter For Video- Week: $9.99 Speak with confidence, elevate your presence!
  3. Teleprompter for one week : $9.99 Captions for talking videos
  4. Teleprompter For Videos: $9.99 Speak with confidence, elevate your presence!
  5. Captions For Videos- Yearly: $69.99 Speak with confidence, elevate your presence!
  6. Teleprompter For Video- Year: $69.99 Speak with confidence, elevate your presence!
  7. Prompter For Video: $69.99 Speak with confidence, elevate your presence!
  8. Captions For Videos- Weekly: $9.99 Speak with confidence, elevate your presence!
  9. Prompter For Video: $9.99 Speak with confidence, elevate your presence!
  10. Teleprompter For Video- Month: $19.99 Speak with confidence, elevate your presence!