fix problems on KineMaster-Video Editor&Maker [iphone]

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—— Run into issues on KineMaster-Video Editor&Maker? Get help pending when official support gets back to you!

KineMaster-Video Editor&Maker
Info:
company: KineMaster Corporation
: https://redirect.kinemasters.com/faq2/ios/?lang=en
: www.kinemaster.com
Chat with our AI-based KineMaster-Video Editor&Maker Support
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Customization issue

Watermark is too big and opaque

Fix: 1. Consider upgrading to a premium subscription if you want to remove or reduce the watermark. This is the most straightforward solution. 2... ⇲

Limited font and animation options

Fix: 1. Explore third-party font and animation apps that can be used in conjunction with KineMaster. Download fonts from sites like Google Fonts... ⇲

No rotate/mirroring option

Fix: 1. Use the crop tool to manually adjust the orientation of your video. While it may not be a direct rotate option, you can achieve a similar... ⇲
 
Video issue

Exporting videos fails with 'Something went wrong while saving'

Fix: 1. Check your device storage to ensure there is enough space for the exported video. Go to Settings > General > iPhone Storage. 2. Restart... ⇲

Issues with green screen functionality

Fix: 1. Ensure you are using a well-lit video for the green screen effect. Poor lighting can cause the effect to fail. 2. Check the green screen... ⇲

Inability to view mixed videos

Fix: 1. Ensure that all video files are in compatible formats. If not, convert them to a supported format. 2. Check the timeline to ensure that... ⇲
 
Ads issue

Ads are excessive and intrusive

Fix: 1. Consider upgrading to the premium version of KineMaster to remove ads. This is the most effective way to eliminate interruptions. 2. If... ⇲
 
Registration issue

Templates are lacking and require sign-up

Fix: 1. Explore the available templates within the app and utilize the search function to find specific styles. 2. If you are not interested in... ⇲
 
Support issue

Support page is not working

Fix: 1. Try accessing the support page from a different browser or device to see if the issue is browser-specific. 2. Search for KineMaster tuto... ⇲
 
UI issue

Transformation tool is confusing

Fix: 1. Watch tutorial videos on how to use the transformation tool effectively. Many users share tips and tricks that can clarify its functional... ⇲
 
Payments issue

Subscription issues with watermark reappearing

Fix: 1. Ensure that your subscription is active by checking your subscription status in the App Store. Go to Settings > [your name] > Subscriptio... ⇲
 
Slow issue

Loading times are slow

Fix: 1. Clear the app cache by deleting and reinstalling KineMaster. This can help improve performance. 2. Close other apps running in the backg... ⇲
 
Compatibility issue

Unsupported media error when playing videos too often

Fix: 1. Check the file format of the videos you are trying to play. Ensure they are in a supported format (like MP4). 2. Restart the app and try... ⇲
 
Crashes issue

KineMaster-Video Editor&Maker kicks users out after a short period

Fix: 1. Ensure your iPhone has enough available memory. Go to Settings > General > iPhone Storage and free up space if necessary. 2. Close other... ⇲
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 what users are saying
Good experience
93.0%

Bad experience
4.0%

Neutral
3.0%

~ from our NLP analysis of 28,500 combined software ratings.

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 Private Data KineMaster-Video Editor&Maker collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium (Monthly): $9.99 Remove watermark and enjoy ad-free editing!
  2. Premium (Annual): $49.99 No watermark, Premium Assets, Cloud Storage
  3. Premium (Annual): $49.99 No watermark, Premium Assets, Cloud Storage
  4. Premium (Annual): $49.99 No watermark, Premium Assets, Cloud Storage
  5. KineMaster's Premium(Monthly) : $11.99 Remove watermark and enjoy ad-free editing!
  6. Premium (Annual): $29.99 No watermark, Premium Assets, Cloud Storage
  7. KineMaster's Premium (Annual) : $119.99 Remove watermark and enjoy ad-free editing!