—— Run into issues on Secure VPN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely and restart it. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button on older... ⇲
Fix: 1. Switch to a different server location. Open the Secure VPN app, go to the server selection menu, and choose a server that is closer to yo... ⇲
Fix: 1. Reinstall the app. Delete the Secure VPN app from your iPhone by pressing and holding the app icon until it wiggles, then tap the 'X' to... ⇲
Fix: 1. Download content for offline use. If the app allows, look for options to download specific content or data while connected to Wi-Fi, so y... ⇲
Fix: 1. Utilize in-app help resources. Check if the Secure VPN app has a help or FAQ section within the app that can provide answers to common is... ⇲
Fix: 1. Check notification settings. Go to Settings > Notifications > Secure VPN and ensure that notifications are enabled and set to your prefer... ⇲
Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the app to understand where key features are located. Look for a tuto... ⇲
Fix: 1. Explore all settings. Go through the app settings thoroughly to see if there are any hidden customization options that you may have misse... ⇲
Fix: 1. Limit background app refresh. Go to Settings > General > Background App Refresh and turn it off for Secure VPN to reduce battery usage wh... ⇲
Fix: 1. Check for updates. Ensure that your iPhone is running the latest version of iOS, as updates can improve compatibility with apps. Go to Se... ⇲