—— Run into issues on La Madeleine Bonjour Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the app is not functioning well for special orders, try placing a regular order first to ensure the app is working correctly. If it is, t... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy & Security > Location Services, and make sure that Location... ⇲
Fix: Check if you are logged into the correct account associated with your past orders. If you have multiple accounts, ensure you are using the o... ⇲
Fix: Take time to read through the rewards program details available in the app or on the website. Familiarize yourself with how points are earne... ⇲
Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. You can increase the text size, which may help... ⇲
Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the app to understand where everything is located, which... ⇲
Fix: If you are experiencing delivery issues, first check the status of your order in the app. If it shows as delivered but you have not received... ⇲
Fix: Check your internet connection by trying to access other apps or websites. If your connection is stable, try restarting the app. Close it co... ⇲
Fix: When placing an order, ensure that you are entering special instructions in the designated field clearly and concisely. Double-check that th... ⇲
Fix: If your order readiness times are inconsistent, try placing your order during off-peak hours when the restaurant may be less busy. This can... ⇲
Fix: Keep track of your points and set reminders to make a purchase before your points expire. This can help you avoid losing points due to inact... ⇲
Fix: After changing the order time, ensure you confirm the changes before finalizing your order. Look for a confirmation message or indicator tha... ⇲
Fix: To minimize wait times, try placing your order during less busy hours or call ahead to confirm your order is ready for pickup before arrivin... ⇲
Fix: If you are having trouble registering or logging in, ensure that you are entering the correct email and password. If you forgot your passwor... ⇲
Fix: Be concise with your special instructions. Focus on the most important details and avoid unnecessary information to stay within the characte... ⇲
Fix: If you want to use a non-electronic gift card, check if the app allows you to enter the gift card number during checkout. If not, you may ne... ⇲
Fix: To ensure in-store orders are logged for rewards, always provide your rewards account information to the cashier when making a purchase. Thi... ⇲
Fix: Ensure you are logged into the correct account that would have your old transaction history. If you have multiple accounts, try logging into... ⇲
Fix: If you are not receiving adequate responses, try reaching out through different channels, such as social media or the app's help section, to... ⇲
Fix: To manage your credit card information, go to the app's settings or payment section. Ensure you are following the prompts to add or edit you... ⇲