fix problems on Ducks Unlimited [iphone]

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—— Run into issues on Ducks Unlimited? Get help pending when official support gets back to you!

Ducks Unlimited
Info:
company: Ducks Unlimited, Inc.
: http://www.ducks.org/hunting/mobile-apps/feedback
: www.ducks.org
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Bugs issue

Unable to save journal entries

Fix: 1. Check storage space: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage to see available space. If lo... ⇲

Inability to log new entries

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality, which may resolve issues with logging new entries. OR 2. Check... ⇲
 
Messages issue

Error messages when posting reports

Fix: 1. Review report content: Ensure that all required fields are filled out correctly and that there are no unsupported characters or formats i... ⇲
 
Backup issue

Data loss after app deletion

Fix: 1. Backup your data: Before deleting the app, ensure you back up your journal entries and any other important data. You can do this by expor... ⇲
 
Search issue

Inability to search by date range

Fix: 1. Use filters: If the app has filtering options, try using them to narrow down your search by date. Look for a filter or search option in t... ⇲
 
Loading issue

Journal entries not loading

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as journal entries may need to sync with the server. OR 2. Fo... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to Settings > Ducks Unlimited > Clear Cache (if available) to free up space and improve loading times. OR 2. Free... ⇲
 
Settings issue

Membership features are limited

Fix: 1. Explore app settings: Check the app settings to see if there are options to unlock additional features or upgrade your membership within... ⇲
 
Customization issue

No option to view reports by location

Fix: 1. Check for filters: Look for any filtering options within the reports section that may allow you to sort or filter by location. OR 2. M... ⇲
 
Compatibility issue

Ducks Unlimited does not support swan species

Fix: 1. Use alternative resources: If the app does not support swan species, consider using other wildlife tracking apps or websites that do prov... ⇲

Incompatibility with new iOS updates

Fix: 1. Check for app updates: Regularly check the App Store for updates to the Ducks Unlimited app that may address compatibility issues with th... ⇲
 
UI issue

WMA option not scrollable

Fix: 1. Restart the app: Close the app completely and reopen it to see if the scrolling issue resolves itself. OR 2. Check for updates: Ensure... ⇲

Log book moved to internet is not user-friendly

Fix: 1. Familiarize with the new layout: Spend some time exploring the new online log book interface to understand its features and navigation be... ⇲
 
Downloads issue

DU store not available in app

Fix: 1. Access the store via a web browser: If the in-app store is unavailable, visit the Ducks Unlimited website directly through your mobile br... ⇲
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 what users are saying
Good experience
56.9%

Bad experience
30.0%

Neutral
13.1%

~ from our NLP analysis of 130 combined software ratings.

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 Private Data Ducks Unlimited collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data