fix problems on Securly Pass [iphone]

—— Run into issues on Securly Pass? Get help pending when official support gets back to you!

Securly Pass

Info:

company: Securly

: https://support.securly.com

: www.securly.com

Chat with our AI-based Securly Pass Support

🛠️ Common Securly Pass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Securly Pass requires multiple logins

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. If available, enable this feature to reduce the frequency of l... ⇲

Bathroom capacity inaccurately reported

Fix: Verify that the app is updated to the latest version, as updates often fix bugs related to reporting. Go to the App Store, search for Securl... ⇲

Permissions issue

Teachers have excessive control

Fix: Discuss your concerns with your peers or other students to see if they share the same feelings. If so, consider approaching a teacher or sch... ⇲

Limited access during school hours

Fix: Check if there are specific times when the app is accessible. If you need access during restricted hours, discuss this with your teachers or... ⇲

Securly Pass logs out unexpectedly

Fix: Check your device's battery optimization settings. Sometimes, aggressive battery saving modes can cause apps to log out. Go to Settings > Ba... ⇲

Settings issue

Time limits for bathroom use

Fix: If you find the time limits restrictive, discuss this with your classmates and consider bringing it up with a teacher or school administrato... ⇲

Unclear usage guidelines for teachers

Fix: Request a meeting with your teacher or school administrator to clarify the usage guidelines. Prepare specific questions to ensure you get th... ⇲

Privacy issue

Invasion of privacy

Fix: Review the app's privacy settings to see what data is being collected and how it is used. Go to Settings > Privacy on your iPhone and check... ⇲

Slow issue

Securly Pass is time-consuming

Fix: Familiarize yourself with the app's features and shortcuts. Spend some time exploring the app to understand its layout and functions better,... ⇲

UI issue

Difficult to navigate

Fix: Take some time to explore the app's interface. Look for a tutorial or help section within the app that can guide you through its features. T... ⇲

Poor user interface

Fix: Provide constructive feedback through any available feedback feature in the app. Suggest specific improvements that could enhance the user e... ⇲

Crashes issue

Securly Pass crashes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as t... ⇲

Bugs issue

Inconsistent teacher responses

Fix: If you notice inconsistencies, consider keeping a record of your interactions with teachers through the app. This can help you identify patt... ⇲

Support issue

Lack of support for urgent needs

Fix: Identify alternative channels for urgent support, such as school counselors or designated staff members who can assist you outside of the ap... ⇲

Network issue

Securly Pass does not function without Wi-Fi

Fix: Check if the app has an offline mode or features that can be accessed without Wi-Fi. Review the app's settings or help section for this info... ⇲