fix problems on OnCourse Connect [iphone]

—— Run into issues on OnCourse Connect? Get help pending when official support gets back to you!

OnCourse Connect

Info:

company: OnCourse Systems For Education

: https://www.oncoursesystems.com/contact-us

Chat with our AI-based OnCourse Connect Support

🛠️ Common OnCourse Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Attendance button causes app to go black

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the OnCourse Connect app. 2. Restart your iPhone by holding... ⇲

OnCourse Connect crashes when switching between students

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find OnCourse Connect, and select 'Offload App'. This will free up... ⇲

Invalid login issues

Fix: 1. Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are using the correct email and password. 2.... ⇲

Frequent logouts

Fix: 1. Ensure that your iPhone has enough storage space, as low storage can cause apps to behave erratically. Go to Settings > General > iPhone... ⇲

OnCourse Connect requires manual login every time

Fix: 1. Check your app settings to see if there is an option to stay logged in or remember your credentials. 2. Ensure that your iPhone is not se... ⇲

Loading issue

Loading screen hangs indefinitely

Fix: 1. Force close the app by double-tapping the home button and swiping up on the OnCourse Connect app. 2. Restart your iPhone to refresh the s... ⇲

Bugs issue

Assignments disappear instead of being marked late

Fix: 1. Check if there are any filters applied in the assignments section that might be hiding late assignments. 2. Ensure that you are viewing t... ⇲

Updates issue

Update prompts despite having the latest version

Fix: 1. Go to the App Store, search for OnCourse Connect, and check if there is an update available. If it says 'Open', you have the latest versi... ⇲

Compatibility issue

OnCourse Connect does not cooperate with Google

Fix: 1. Ensure that you have the latest version of both the OnCourse Connect app and the Google app installed. 2. Check your Google account setti... ⇲

Inconsistent performance on mobile compared to desktop

Fix: 1. Ensure that you are using the latest version of the app and that your iPhone is updated to the latest iOS version. 2. Clear the app's cac... ⇲

UI issue

No back arrow to return to previous screen

Fix: 1. Use the home button to return to the main screen of the app and navigate back to the desired section. 2. Check if there is a gesture-base... ⇲

Dysfunctional navigation between tabs

Fix: 1. Close the app completely and restart it to refresh the navigation. 2. Ensure that your iPhone is updated to the latest iOS version, as up... ⇲