fix problems on Crestron Go [iphone]

—— Run into issues on Crestron Go? Get help pending when official support gets back to you!

Crestron Go

Info:

company: Crestron Electronics, Inc.

: https://support.crestron.com

: www.crestron.com

Chat with our AI-based Crestron Go Support

🛠️ Common Crestron Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Crestron Go freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Crestron Go a... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Crestron Go and selecting 'Offload App'. This will free up space... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲

Downloads issue

limited offline functionality

Fix: 1. Before going offline, ensure that you have downloaded any necessary content or settings within the app. Check the app settings for any op... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources such as FAQs, forums, or user communities related to Crestron Go for troubleshooting tips and advice from other... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Crestron Go. Ensure that notifications are enabled and set to you... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section and using any available tutorials or help sections within the app. 2... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Check for any updat... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for Crestron Go. 2. Lower... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device i... ⇲