fix problems on Bookends [iphone]

—— Run into issues on Bookends? Get help pending when official support gets back to you!

Bookends

Info:

company: Sonny Software, LLC

: https://www.sonnysoftware.com/support/

: www.sonnysoftware.com

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🛠️ Common Bookends Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iOS sync feature is unreliable

Fix: 1. Ensure that both your iPhone and Mac are running the latest version of Bookends. Check for updates in the App Store and install any avail... ⇲

Annotations not stored in PDFs for some users

Fix: 1. Check the settings in Bookends to ensure that the option to save annotations is enabled. Go to Preferences > PDF and look for the option... ⇲

UI issue

Clunky interface on macOS

Fix: 1. Familiarize yourself with the keyboard shortcuts available in Bookends to speed up your workflow. You can find a list of shortcuts in the... ⇲

Bookends can feel wonky and less user-friendly

Fix: 1. Restart the app and your device to clear any temporary glitches that may be causing the wonky behavior. 2. Explore the settings and custo... ⇲

Storage issue

Limited functionality with iCloud optimized storage

Fix: 1. Disable iCloud optimization for Bookends by going to System Preferences > Apple ID > iCloud Drive and unchecking the 'Optimize Mac Storag... ⇲

Compatibility issue

No browser extension for easy reference creation

Fix: 1. Use a third-party reference manager browser extension that can export citations to Bookends. Tools like Zotero or Mendeley can help you c... ⇲

Difficult transition from other software

Fix: 1. Take advantage of the import features in Bookends. Most reference management software allows you to export your library in a standard for... ⇲

Limited ability to import from other services

Fix: 1. Export your references from the other service in a compatible format (like BibTeX or RIS) and then import them into Bookends. 2. If the o... ⇲

Bugs issue

Inconsistent metadata extraction from PDFs

Fix: 1. Ensure that the PDFs you are using are not password-protected or corrupted, as this can affect metadata extraction. 2. Manually edit the... ⇲

Lacks ability to parse PDFs for metadata

Fix: 1. Use a dedicated PDF management tool to extract metadata before importing into Bookends. Tools like Adobe Acrobat can help you extract and... ⇲

Sample libraries may be added unintentionally

Fix: 1. Regularly review your library settings to ensure that sample libraries are not set to sync automatically. Go to Preferences > Library and... ⇲

Requires manual entry for some metadata

Fix: 1. Use a reference management tool that can automatically fill in metadata for you, such as Zotero, and then export to Bookends. 2. Create a... ⇲

Bookends can delete entire library

Fix: 1. Regularly back up your library by exporting it to a file. Go to File > Export and save your library to a safe location. 2. Familiarize yo... ⇲

Customization issue

Mobile citation formatting is poor

Fix: 1. Check the citation style settings in Bookends on your mobile device. Ensure that the correct style is selected and that it is up to date.... ⇲

Nested folders are missing

Fix: 1. Use tags or keywords to categorize your references instead of relying on nested folders. This can help you organize your library more eff... ⇲

Support issue

Documentation is confusing

Fix: 1. Utilize online forums and user communities for Bookends where you can ask specific questions and get answers from experienced users. 2. C... ⇲

Background processes are not explained

Fix: 1. Monitor the activity of Bookends using the Activity Monitor on macOS to see what processes are running. This can help you understand what... ⇲

Slow response to troubleshooting for some users

Fix: 1. Check online forums and user communities for solutions to common issues. Many users share their experiences and solutions that can be hel... ⇲

Settings issue

No status read/unread function

Fix: 1. Create a custom tagging system within Bookends to mark references as read or unread. You can use keywords or labels to differentiate betw... ⇲

Syncing issue

Sync issues with iCloud

Fix: 1. Check your iCloud settings to ensure that Bookends is allowed to use iCloud Drive. Go to System Preferences > Apple ID > iCloud and make... ⇲

In-app purchases do not sync properly

Fix: 1. Ensure that you are logged into the same Apple ID on both devices. In-app purchases are tied to your Apple ID, and syncing issues can ari... ⇲