fix problems on Photomator [iphone]

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—— Run into issues on Photomator? Get help pending when official support gets back to you!

Photomator – Photo Editor
Info:
company: Pixelmator Team
: www.pixelmator.com
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Bugs issue

Editing changes sometimes don't save

Fix: 1. Make sure you are tapping 'Save' after making edits. Look for a save icon or option in the app. 2. Check if you have enough storage on y... ⇲

Magic heal tool can leave smudges

Fix: 1. Use the tool with a smaller brush size for more precise healing. 2. Adjust the opacity of the healing tool to blend better with the surr... ⇲

Presets do not function as expected

Fix: 1. Ensure you are applying presets correctly by following the app's instructions. 2. Check if the presets are compatible with the current v... ⇲
 
Slow issue

Photomator is slow and clunky with multiple layers

Fix: 1. Reduce the number of active layers. Merge layers that are not needed by selecting them and choosing the merge option. 2. Clear the app's... ⇲
 
Customization issue

Missing selective edits and brushes

Fix: 1. Explore the app's settings or tools menu to ensure you are not missing any features. Sometimes tools are hidden in submenus. 2. Check fo... ⇲

Dodge and burn tool is absent

Fix: 1. Use the exposure adjustment tool to manually lighten or darken areas of your photo. 2. Create a new layer and use a soft brush with low... ⇲

Lack of left-handed toggle option

Fix: 1. Adjust your grip or orientation of the device to make it more comfortable for left-handed use. 2. Use a stylus or external device that m... ⇲

Some adjustments feel too aggressive

Fix: 1. Use the adjustment sliders carefully, making small incremental changes rather than large adjustments. 2. Experiment with the opacity set... ⇲
 
UI issue

Crop tool lacks pinch functionality

Fix: 1. Use the crop tool by selecting it and then manually adjusting the crop box using the corners. 2. Rotate your device to landscape mode to... ⇲

UI can be opaque and unintuitive

Fix: 1. Explore the app's help section or user guide to familiarize yourself with the interface. 2. Watch tutorial videos online that demonstrat... ⇲

Some features are hidden and hard to access

Fix: 1. Explore all menus and submenus thoroughly to locate hidden features. 2. Refer to the app's help section or user guide for a complete lis... ⇲

Difficult to delete photos in fullscreen view

Fix: 1. Exit fullscreen mode to access the delete option more easily. 2. Use the photo library view to select and delete photos instead of fulls... ⇲
 
Updates issue

Inconsistent thumbnail updates

Fix: 1. Restart the app to refresh the thumbnails. 2. Clear the app's cache if the option is available in settings. 3. Ensure your device has e... ⇲
 
Syncing issue

No seamless preset sync across devices

Fix: 1. Manually export and import presets between devices. Look for an export option in the presets menu. 2. Save presets as files and transfer... ⇲
 
Compatibility issue

Lacks HDR and focus stacking features

Fix: 1. Use alternative apps that offer HDR and focus stacking capabilities for those specific edits. 2. Manually adjust exposure settings to si... ⇲

Deep Apple Photos integration can be cumbersome

Fix: 1. Use the Photomator app independently of Apple Photos for a smoother experience. 2. Export photos from Apple Photos to Photomator for edi... ⇲
 
Payments issue

Subscription model concerns

Fix: 1. Review the subscription options and choose the plan that best fits your needs. 2. Consider using the app during a free trial period to e... ⇲
 
Glitches issue

Photomator can be glitchy and laggy

Fix: 1. Restart your iPhone to clear temporary files and improve performance. 2. Close other apps running in the background to free up resources... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
6.4%

Neutral
3.7%

~ from our NLP analysis of 1,555 combined software ratings.