fix problems on ECabs [iphone]

—— Run into issues on ECabs? Get help pending when official support gets back to you!

eCabs: Request a Ride

Info:

company: eCabs

: https://www.ecabs.com.mt

: www.ecabs.com.mt

Chat with our AI-based eCabs Support

🛠️ Common eCabs Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate time estimates

Fix: Check for real-time traffic updates in the app settings. Ensure that location services are enabled for the app to provide accurate estimates... ⇲

eCabs fails to register phone numbers

Fix: Ensure that you are entering the phone number in the correct format, including the country code if necessary. Double-check for any typos or... ⇲

Customization issue

No option to add a tip

Fix: Check if there is an option to add a tip in the payment section after the ride is completed. If not, consider providing feedback through the... ⇲

No ability to make stops during a ride

Fix: Use the 'Add Stop' feature if available in the app. If not, you may need to communicate with the driver directly to request a stop during th... ⇲

Support issue

Poor customer support

Fix: Check the app for a help or support section that may provide FAQs or troubleshooting tips. Sometimes, common issues are addressed there. O... ⇲

No contact information for ride company

Fix: Look for a 'Help' or 'Contact Us' section within the app that may provide an email or chat option for support. OR Check the eCabs website... ⇲

Crashes issue

eCabs crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for eCabs, and check for any available updates. OR Cle... ⇲

Bugs issue

Driver assignment issues

Fix: Try restarting the app to refresh the driver assignment process. This can sometimes help in getting a driver assigned more quickly. OR Ch... ⇲

Slow issue

Delayed driver arrivals

Fix: Monitor the app for real-time updates on your driver’s location. If delays are frequent, consider checking for traffic conditions that may b... ⇲

Messages issue

SMS verification fails

Fix: Ensure that your phone has a good signal and is able to receive SMS messages. If you are in an area with poor reception, try moving to a dif... ⇲

UI issue

Cannot cancel rides easily

Fix: Look for a 'Cancel Ride' button in the app interface. If it’s not visible, try swiping down or checking the ride details page. OR If the... ⇲

Compatibility issue

Limited functionality compared to competitors

Fix: Explore the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. OR Consider using alt... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Bad experience

1.8%

Neutral

0.4%

~ from our NLP analysis of 933 combined software ratings.

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Private Data eCabs collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics