fix problems on Boards.com [iphone]

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—— Run into issues on Boards.com? Get help pending when official support gets back to you!

Boards.com
Info:
company: Boards.com Ltd
: https://support.boards.so/hc/en-us
: www.boards.com
Chat with our AI-based Boards.com Support
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Customization issue

Limited functionality for free users

Fix: 1. Explore all available features: Make sure to fully explore the app to utilize all features available to free users. Sometimes, features m... ⇲

Limited free interactions

Fix: 1. Maximize free features: Explore all available features and interactions within the free tier to make the most of what is offered. 2. Enga... ⇲
 
Updates issue

Forced to upgrade for previously available features

Fix: 1. Review app updates: Check the app's update notes in the App Store to see if any features have been reintroduced or modified. Sometimes, f... ⇲

Boards.com does not function as expected after updates

Fix: 1. Restart the app: After an update, close the app completely and reopen it to see if the issues persist. 2. Clear app cache: Go to Settings... ⇲
 
Crashes issue

Boards.com crashes when adding content

Fix: 1. Ensure sufficient storage: Check your device's storage by going to Settings > General > iPhone Storage. If storage is low, delete unneces... ⇲
 
Search issue

No search function within boards

Fix: 1. Use manual navigation: Familiarize yourself with the layout of your boards and use manual scrolling to find content. Organizing your boar... ⇲
 
Downloads issue

Inability to save videos directly to camera roll

Fix: 1. Use screen recording: If you cannot save videos directly, use the screen recording feature on your iPhone. Go to Settings > Control Cente... ⇲
 
Messages issue

Error messages when accessing boards

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issu... ⇲
 
Compatibility issue

Only supports landscape mode on iPad

Fix: 1. Use the app in landscape mode: If the app is designed for landscape mode, consider using your iPad in that orientation for the best exper... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that all devices are running the latest version of the app and the operating system. Check for... ⇲
 
Payments issue

Difficulty in upgrading subscription

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to Settings > [your name] > Payment & Shipping to... ⇲

No refund option for unused subscription

Fix: 1. Review subscription terms: Familiarize yourself with the app's subscription policy to understand the terms regarding refunds. This can he... ⇲
 
Account issue

Locked out of personal boards after trial

Fix: 1. Check for trial expiration: Verify if your trial period has indeed expired. If so, consider whether you want to upgrade or explore other... ⇲
 
Support issue

Frustrating user experience with customer support

Fix: 1. Use help resources: Check the app's help section or FAQ for common issues and solutions. This can often provide quick answers without nee... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Bad experience
2.5%

Neutral
1.8%

~ from our NLP analysis of 15,763 combined software ratings.

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 Private Data Boards.com collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Boards Business - Monthly: $9.99 A monthly subscription for Boards Business
  2. Boards Business Monthly Plan: $9.99 Boards Business Monthly Plan
  3. Boards Business - Annual: $95.99 An annual subscription for Boards Business
  4. Boards Business Monthly Plan: $9.99 Boards Business Monthly Plan
  5. Boards Business - Monthly: $7.99 A monthly subscription for Boards Business
  6. Boards Business - Annual : $59.99 An annual subscription for Boards Business
  7. Boards Business Yearly Plan: $95.99 Boards Business Yearly Plan
  8. Boards Pro - Monthly: $6.99 A monthly subscription for Boards Pro
  9. Boards Business - Annual: $59.99 An annual subscription for Boards Business
  10. Boards Business Yearly Plan: $95.99 Boards Business Yearly Plan