fix problems on Transparent Labs [iphone]

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—— Run into issues on Transparent Labs? Get help pending when official support gets back to you!

Transparent Labs
Info:
company: Transparent Labs
: https://www.transparentlabs.com/pages/contact-us
: transparentlabs.com
Chat with our AI-based Transparent Labs Support
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UI issue

Too many images to swipe through for product flavors

Fix: Use the search function within the app to find specific products instead of swiping through images. This can save time and reduce frustratio... ⇲

Fields do not auto-tab during entry

Fix: Manually tap on the next field after entering information. This may be tedious but ensures you can complete the entry without errors. OR... ⇲

Difficult to enter nicknames

Fix: Try using a simpler nickname or one that requires fewer characters to see if that resolves the issue. OR If the app has a character limit... ⇲
 
Payments issue

No free shipping or discounts offered

Fix: Look for promotional codes online or subscribe to the newsletter for potential discounts. Sometimes, companies offer exclusive deals to subs... ⇲

Manual entry required for credit card information

Fix: Use a password manager app that can autofill your credit card information. This can save time and reduce errors during entry. OR If you f... ⇲

No ability to copy-paste credit card info

Fix: Manually type in the credit card information carefully, ensuring no errors. Double-check each digit to avoid mistakes. OR Use a note-taki... ⇲

Transparent Labs does not save credit card information

Fix: Check the app settings to see if there is an option to save payment information. If not, you will need to enter it each time you make a purc... ⇲

Special offers do not apply to subscription items

Fix: Review the terms and conditions of the special offers to confirm if they exclude subscription items. This can clarify any confusion. OR I... ⇲

Limited payment options

Fix: Check if the app has an option to add more payment methods in the settings. This may allow you to link additional accounts or cards. OR C... ⇲

No Apple Pay option

Fix: Check if the app has plans to integrate Apple Pay in future updates. In the meantime, use a credit or debit card for purchases. OR Consid... ⇲
 
Camera issue

No camera scan for credit card

Fix: Use a third-party app that allows you to scan your credit card and save the information securely, then manually enter it into the Transparen... ⇲
 
Glitches issue

Glitches and frozen screens

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Transparent Labs app off the screen. Then reopen the app.... ⇲
 
Bugs issue

Error messages during product selection

Fix: Check your internet connection. A weak or unstable connection can cause error messages. Try switching between Wi-Fi and cellular data to see... ⇲
 
Support issue

No customer service response

Fix: Check the app for any FAQ or help section that may provide answers to common issues without needing to contact customer service. OR Look... ⇲
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 what users are saying
Good experience
98.1%

Neutral
1.1%

Bad experience
0.7%

~ from our NLP analysis of 3,289 combined software ratings.

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 Private Data Transparent Labs collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics