fix problems on Ente Photos [iphone]

—— Run into issues on Ente Photos? Get help pending when official support gets back to you!

Ente Photos

Info:

company: Ente Technologies, Inc.

: https://ente.io/contact

: ente.io

Chat with our AI-based Ente Photos Support

🛠️ Common Ente Photos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photos not categorized clearly

Fix: To improve photo categorization, you can manually create albums within the app. Open Ente Photos, go to the 'Albums' section, and tap on 'Cr... ⇲

Date/time of downloaded photos incorrect

Fix: Check the settings on your iPhone to ensure that the date and time are set correctly. Go to 'Settings' > 'General' > 'Date & Time' and enabl... ⇲

Slow issue

Slower performance than desired

Fix: Try clearing the app's cache if the option is available. Go to the app settings within Ente Photos and look for a cache clearing option. Thi... ⇲

Storage issue

Limited free trial storage

Fix: Consider optimizing your storage by deleting unnecessary photos or videos. Go through your library and remove duplicates or low-quality imag... ⇲

Customization issue

No ability to store albums in folders

Fix: As a workaround, you can name your albums in a way that indicates a hierarchy. For example, prefix album names with numbers or letters (e.g.... ⇲

Security issue

Guest view lacks app lock feature

Fix: As a workaround, you can create a separate user account on your iPhone for guests. Go to 'Settings' > 'Users & Accounts' and set up a new ac... ⇲

Syncing issue

No sync with camera apps

Fix: Check if there are any settings within Ente Photos that allow for integration with camera apps. Sometimes, enabling certain permissions can... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

3.3%

Neutral

2.2%

~ from our NLP analysis of 90 combined software ratings.

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Photos+ Cloud Library

Private Data Ente Photos collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

10 GB: $0.99 Preserve your photos and videos forever
200 GB: $5.99 Preserve your photos and videos forever
100 GB: $4.99 Preserve your photos and videos forever
50 GB: $2.99 Preserve your photos and videos forever
50 GB: $2.99 Preserve your photos and videos forever
500 GB: $9.99 Preserve your photos and videos forever
1000 GB: $11.99 Preserve your photos and videos forever
200 GB: $6.99 Preserve your photos and videos forever
200 GB: $59.90 Preserve your photos and videos forever
25 GB: $1.99 Preserve your photos and videos forever