Fix The Vitamin Shoppe errors on iphone

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33 problems reported in the past 24 hours

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Crashes
App crashes frequently

🛠️ 1. Update the App: Go to the App Store, search for The Vitamin Shoppe app, and check if there is an... show fix »
 
Login
Technical issues during login

🛠️ 1. Check Your Credentials: Ensure that you are entering the correct email and password. If you have... show fix »
 
Payments
Inability to update payment information

🛠️ 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi... show fix »
 
Notifications
Order cancellation without notification

🛠️ 1. Check Order Status: Regularly check your order status in the app to stay updated. If you notice a... show fix »
 
Compatibility
Limited product availability for delivery

🛠️ 1. Check Store Availability: Use the app to check if the products are available for pickup at a near... show fix »
 
Settings
Difficulties managing auto delivery subscriptions

🛠️ 1. Access Subscription Settings: Go to your account settings in the app and look for subscription ma... show fix »
Lack of delivery option selection

🛠️ 1. Check Location Settings: Ensure that your location services are enabled for the app (Settings > P... show fix »
 
Customization
No favorite or wish list feature

🛠️ 1. Use the Cart: As a workaround, add items you wish to save to your cart. You can leave them there... show fix »
 
Bugs
Inconsistent promotion application

🛠️ 1. Check Promotion Terms: Ensure you meet all the terms and conditions of the promotion. Sometimes,... show fix »
 
Slow
Slow app performance

🛠️ 1. Close Background Apps: Double-tap the home button and swipe up on apps to close them. This can fr... show fix »
 
Messages
Reset password email not received

🛠️ 1. Check Spam/Junk Folder: Sometimes, password reset emails can end up in the spam or junk folder. C... show fix »
 
Glitches
Glitches causing charges without orders

🛠️ 1. Review Transaction History: Check your transaction history in the app and your payment method to... show fix »
 
Support
Poor customer service response

🛠️ 1. Use In-App Support: If available, use the in-app support feature to submit your inquiries or issu... show fix »
 
UI
Confusing navigation and menu options

🛠️ 1. Explore the App: Spend some time exploring the app to familiarize yourself with its layout and fe... show fix »
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 Contact Support
Developer:
The Vitamin Shoppe Inc.
Email:
  https://www.vitaminshoppe.com
Website:
🌐 www.vitaminshoppe.com
Terms/Privacy:
⚔️ https://www.vitaminshoppe.com/u/privacy
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 Private Data The Vitamin Shoppe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
96.5%

Negative experience
1.9%

Neutral
1.6%

~ from our NLP analysis of 40,328 combined software ratings.