—— Run into issues on Mos? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates regularly. Open the App Store on your iPhone, tap on your profile icon at the top right, and scroll down to see if the... ⇲
Fix: Try using different keywords or spellings when searching for a drug. Sometimes, the app may not recognize a brand name or a common abbreviat... ⇲
Fix: Ensure that you are logged into the same Apple ID on both devices. Go to Settings > [your name] > Media & Purchases to check your Apple ID.... ⇲
Fix: Utilize online resources or databases that may provide more comprehensive drug information. Websites like Drugs.com or RxList can be accesse... ⇲
Fix: Cross-reference with other drug reference apps or websites to find the missing medications. This can help you verify if the medication is in... ⇲
Fix: Check if the app offers a family sharing option. If you have multiple devices, you may be able to share the subscription across devices usin... ⇲
Fix: Review the App Store's refund policy. If you believe you are eligible for a refund, go to the App Store, find your purchase history, and fol... ⇲
Fix: Check if the app has a web version or a desktop version available. Some apps offer a browser-based version that can be accessed on a Mac. Vi... ⇲
Fix: Utilize the app's FAQ or help section if available. Many common issues are addressed in these sections, which can provide immediate assistan... ⇲