fix problems on CrystalEyes [iphone]

—— Run into issues on CrystalEyes? Get help pending when official support gets back to you!

CrystalEyes

Info:

company: Energetic Worlds, LLC

: https://crystaleyes.app/contact-us/

: crystaleyes.app

Chat with our AI-based CrystalEyes Support

🛠️ Common CrystalEyes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login issues

Fix: 1. Check your internet connection to ensure you have a stable connection. 2. If you are using Wi-Fi, try switching to mobile data or vice ve... ⇲

Misidentified crystals

Fix: 1. Ensure you are using the latest version of the app, as updates may improve identification accuracy. 2. Take clear, well-lit photos of the... ⇲

Bugs issue

Automatic identification feature fails

Fix: 1. Make sure your device's camera lens is clean and unobstructed to ensure the best image quality. 2. Try to take photos in natural light, a... ⇲

Limited crystal database

Fix: 1. Use the app's feedback feature to suggest additional crystals that you would like to see included in the database. 2. Consider supplement... ⇲

Inaccurate identification results

Fix: 1. Take multiple photos of the crystal from different angles and in various lighting conditions to improve identification accuracy. 2. Use t... ⇲

Slow issue

Slow performance

Fix: 1. Close any other apps running in the background to free up system resources. 2. Clear the app's cache if the option is available in the se... ⇲

UI issue

Outdated app design

Fix: 1. Check for updates in the App Store, as developers may release updates that improve the design and user interface. 2. Familiarize yourself... ⇲

Payments issue

Subscription benefits not received

Fix: 1. Verify that your subscription is active by checking your account settings in the app. 2. Log out and log back into your account to refres... ⇲

Support issue

Poor customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to contact support. 2.... ⇲

Freezing issue

CrystalEyes freezes

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Ensure your device has enough storage space, as low sto... ⇲

Settings issue

Confusing subscription management

Fix: 1. Familiarize yourself with the subscription management section in the app settings, where you can view your subscription status and option... ⇲