fix problems on FordPass [iphone]

​

—— Run into issues on FordPass? Get help pending when official support gets back to you!

FordPass™
Info:
company: Ford Motor Co.
: https://owner.ford.com/fordpass/faqs.html?gnav=header-owner
: www.fordpass.com
Chat with our AI-based FordPass Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inconsistent remote start functionality

Fix: 1. Check Vehicle Compatibility: Ensure your vehicle is compatible with the remote start feature. Refer to the FordPass™ app or your vehicle'... ⇲

Missing tire pressure information

Fix: 1. Check Vehicle Settings: Ensure that the tire pressure monitoring system (TPMS) is enabled in your vehicle settings. Refer to your vehicle... ⇲

Deep sleep mode issues

Fix: 1. Adjust App Settings: Go to the app settings and check if there are options related to deep sleep mode. Adjust these settings to ensure th... ⇲

Inaccurate mileage readings

Fix: 1. Sync the App: Ensure that the app is properly synced with your vehicle. Disconnect and reconnect to refresh the data. 2. Check Vehicle Se... ⇲
 
Updates issue

Incorrect vehicle status updates

Fix: 1. Refresh the App: Pull down on the home screen of the FordPass™ app to refresh the vehicle status. This can help update the information di... ⇲

Frequent updates causing new issues

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and turn off 'App Updates' to prevent automatic updates. This allows you to control... ⇲
 
Login issue

Unreliable login credentials

Fix: 1. Reset Password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password. Follow the instructions s... ⇲
 
Notifications issue

Notifications not clearing

Fix: 1. Manually Clear Notifications: Swipe down from the top of your screen to access notifications. Tap 'Clear' on the FordPass™ notifications... ⇲
 
Slow issue

Delayed response times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the response ti... ⇲
 
Customization issue

Lack of personalized information

Fix: 1. Update Profile Information: Go to the app settings and ensure your profile information is complete and accurate. This can help the app pr... ⇲
 
Battery issue

FordPass drains phone battery

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for FordPass™. This can help reduce batte... ⇲

FordPass runs in the background causing overheating

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for FordPass™ to prevent it from running... ⇲
 
Compatibility issue

Limited functionality compared to competitors

Fix: 1. Explore All Features: Ensure you are familiar with all the features FordPass™ offers. Check the app settings and help section for guidanc... ⇲
 
Privacy issue

Privacy concerns with data sharing

Fix: 1. Review Privacy Settings: Go to FordPass™ settings and review what data is being shared. Adjust settings to limit data sharing as per your... ⇲
 
Support issue

Difficulties in scheduling service

Fix: 1. Use Alternative Scheduling Methods: If the app is not working, consider calling your local Ford dealership directly to schedule service.... ⇲
 
Settings issue

Inability to delete old vehicle information

Fix: 1. Check App Settings: Go to the app settings and look for an option to manage vehicles. If available, select the vehicle you want to delete... ⇲
 
UI issue

Unclear user interface

Fix: 1. Explore Help Section: Use the help or tutorial section within the app to familiarize yourself with the interface and its features. 2. Pro... ⇲
 
Network issue

Problems with Bluetooth connectivity

Fix: 1. Forget and Re-Pair Device: Go to Settings > Bluetooth, find your vehicle, and select 'Forget This Device.' Then, re-pair your iPhone with... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.4%

Bad experience
4.1%

Neutral
2.4%

~ from our NLP analysis of 1,001,638 combined software ratings.

 Switch to these Alternatives:
myGMC
RV Trader: Shop RVs
RAM®
ScreenLogic Connect
myCadillac
Total Connect Comfort
Sensi
iAquaLink
Pentair Pool
SharkClean

 Private Data FordPass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics