fix problems on KTRS 550 [iphone]

​

—— Run into issues on KTRS 550? Get help pending when official support gets back to you!

KTRS 550
Info:
company: KTRS
: https://www.ktrs.com/contact-ktrs/
: www.ktrs.com
Chat with our AI-based KTRS 550 Support
   Hello! How can I assist you?  

characters left:
 
Screen issue

locks into a plain white screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the KTRS 550 app off the sc... ⇲

blank screen

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-click the home button) and swipe the KTRS 550 app off t... ⇲
 
Audio issue

constantly stops playing

Fix: Check for any available updates for your iPhone. Go to Settings > General > Software Update and install any updates if available, as they ma... ⇲

pauses during phone calls

Fix: Check your phone settings for call audio routing. Go to Settings > Accessibility > Touch > Call Audio Routing and ensure it is set to 'Autom... ⇲

no sound when playing

Fix: Check the volume settings on your iPhone. Ensure that the volume is turned up and that the mute switch is not activated. Also, check if the... ⇲
 
Crashes issue

requires app to be closed and restarted

Fix: Check your device's storage. If your iPhone is low on storage, it can affect app performance. Go to Settings > General > iPhone Storage to s... ⇲

closes when opening other apps

Fix: Check for memory usage. If your iPhone is running low on RAM, it may close apps to free up resources. Close any unnecessary apps running in... ⇲

crashes constantly

Fix: Check for app updates. Go to the App Store, tap on your profile icon, and scroll down to see if KTRS 550 has an update available. If so, upd... ⇲
 
Freezing issue

frozen and won't open

Fix: Force restart your iPhone. For iPhone 8 and later, quickly press and release the Volume Up button, then the Volume Down button, and then pre... ⇲

freezes and pixelated buttons

Fix: Clear the app's cache. Go to Settings > General > iPhone Storage > KTRS 550 and tap 'Offload App' to clear the cache without losing data, th... ⇲
 
Battery issue

turns off when phone turns off

Fix: Adjust your iPhone's auto-lock settings. Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to prev... ⇲
 
Network issue

loses connection after a few minutes

Fix: Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase saved Wi-Fi passwords, so be prepare... ⇲

loses connection every few minutes

Fix: Try resetting your router if you're using Wi-Fi. Unplug it for about 30 seconds and then plug it back in to refresh the connection. OR Sw... ⇲
 
UI issue

difficult to use

Fix: Familiarize yourself with the app's features by checking for a tutorial or help section within the app. This can provide guidance on how to... ⇲
 
Compatibility issue

images not optimized for different screen sizes

Fix: Check for app updates. Developers often release updates to improve compatibility with different devices. Go to the App Store and check for u... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
55.3%

Good experience
38.3%

Neutral
6.4%

~ from our NLP analysis of 47 combined software ratings.

 Switch to these Alternatives:
KTRS
1120 kmox
The Morning After STL
1065 The ARCH
NewsTalk STL
The Roots FM Radio
St. Louis Symphony Orchestra
Real Talk 93.3
Classic 107-3
KFMO-AM 1240

 Private Data KTRS 550 collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics