fix problems on HireVue [iphone]

—— Run into issues on HireVue ? Get help pending when official support gets back to you!

HireVue for Candidates

Info:

company: HireVue, Inc.

: https://hirevuesupport.zendesk.com/

: www.hirevue.com

Chat with our AI-based HireVue Support

🛠️ Common HireVue Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to re-record answers during actual interview

Fix: Before starting the interview, familiarize yourself with the questions and practice your responses. Use a timer to simulate the time constra... ⇲

Impersonal experience

Fix: Try to personalize your responses by including specific examples from your experiences that relate to the questions asked. This can help con... ⇲

UI issue

No eye contact or non-verbal cues

Fix: Position your camera at eye level and look directly into the camera when speaking. This simulates eye contact and helps create a connection... ⇲

Submits answers individually without final review

Fix: Before starting the interview, write down key points you want to cover for each question. This will help you stay focused and ensure you cov... ⇲

Inability to review answers before submission

Fix: Prepare thoroughly by practicing your answers multiple times before the interview. This will help you feel more confident and reduce the nee... ⇲

Installation issue

Technical issues with app initialization

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for HireVue, and check for any available updates. Restart... ⇲

Freezing issue

HireVue freezes during recording

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve the performance of the HireVue app d... ⇲

Audio issue

Audio and video synchronization issues

Fix: Before the interview, conduct a test recording to check for synchronization issues. If you notice a problem, try adjusting your device's set... ⇲

Gameplay issue

Limited time to think before answering

Fix: Practice answering common interview questions with a timer to get used to thinking on your feet. This will help you become more comfortable... ⇲

Nerve-wracking due to time constraints

Fix: Engage in relaxation techniques before the interview, such as deep breathing or visualization, to calm your nerves and improve focus. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.2%

Bad experience

11.0%

Neutral

2.8%

~ from our NLP analysis of 2,029 combined software ratings.

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Private Data HireVue collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers