fix problems on Smart Shades [iphone]

—— Run into issues on Smart Shades? Get help pending when official support gets back to you!

Smart Shades

Info:

company: Wazombi

: https://support.somasmarthome.com/

: www.somasmarthome.com

Chat with our AI-based Smart Shades Support

🛠️ Common Smart Shades Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Calibration setup fails due to missing 'Next' button

Fix: Try restarting the app. Close the Smart Shades app completely by swiping it away from the app switcher, then reopen it and attempt the calib... ⇲

Smart Shades crashes upon opening

Fix: Force close the app and restart your iPhone. To do this, double-click the home button (or swipe up from the bottom of the screen on newer mo... ⇲

Network issue

Bluetooth connectivity issues

Fix: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting to your Smart Shades device.... ⇲

Frequent disconnections from the hub

Fix: Ensure that your hub is placed in a location with good Wi-Fi coverage. Avoid placing it near walls or electronic devices that may cause inte... ⇲

Settings issue

Inability to manually recalibrate without deleting devices

Fix: Check if there is a recalibration option in the settings menu of the app. If available, follow the prompts to recalibrate without deleting t... ⇲

Limited functionality for group triggers

Fix: Explore the app settings to see if there are options for creating or managing group triggers. Sometimes, these settings are hidden under adv... ⇲

Temperature settings only in Celsius

Fix: Check the app settings for a temperature unit option. Some apps allow you to switch between Celsius and Fahrenheit in the settings menu. O... ⇲

Inability to set upper and lower limits easily

Fix: Look for limit settings in the device configuration section of the app. Sometimes, these options are nested within advanced settings. OR... ⇲

No sunset/sunrise scheduling

Fix: Check if there are any updates to the app that may have added this feature. If not, consider using a third-party app that can integrate with... ⇲

Limited voice command options

Fix: Explore the app settings to see if there are options to customize voice commands or add new ones. OR Consider using a third-party voice a... ⇲

No manual control option available

Fix: Check if there is a physical control option on the shades themselves, as some models may have manual overrides. OR If no manual control e... ⇲

Smart Shades requires constant reconfiguration

Fix: Check for any settings that may be causing the app to reset configurations, such as network settings or app permissions. OR Try to establ... ⇲

Inability to change triggers for grouped shades easily

Fix: Explore the app for any group management settings that may allow you to adjust triggers for grouped shades. OR As a workaround, consider... ⇲

Notifications issue

No alerts for battery status

Fix: Regularly check the battery status manually in the app settings. Set a reminder to do this weekly to ensure you are aware of battery levels.... ⇲

Support issue

Smart Shades lacks sophistication and support links

Fix: Explore the app thoroughly for any hidden help or FAQ sections that may provide guidance on usage. OR Search online for user forums or co... ⇲

Compatibility issue

Inconsistent device recognition in HomeKit

Fix: Ensure that your iPhone and the Smart Shades device are on the same Wi-Fi network. Sometimes, switching networks can help with recognition i... ⇲

No support for non-beaded loops

Fix: Check the app's documentation or settings to see if there are any options for configuring non-beaded loops. OR Consider reaching out to u... ⇲

Slow issue

Slow motor response

Fix: Check the battery level of your Smart Shades. Low battery can cause slow response times. Replace the batteries if necessary. OR Ensure th... ⇲

Customization issue

No option to edit shade names

Fix: Look for an edit option in the device settings within the app. Sometimes, this feature is not immediately visible and may require navigating... ⇲

Installation issue

Smart Shades does not expand filesystem on first boot

Fix: Try restarting the app after the first boot. Sometimes, a simple restart can resolve initial loading issues. OR Check for any app updates... ⇲

UI issue

Portrait orientation only on iPad

Fix: Check your iPad's orientation lock. Swipe down from the top-right corner to access the Control Center and ensure the orientation lock is off... ⇲

Security issue