fix problems on Scanner [iphone]

—— Run into issues on Scanner? Get help pending when official support gets back to you!

Scanner: Document Scan App

Info:

company: 阳杰刘

: https://www.jianshu.com/u/3b0220cf0d40

Chat with our AI-based Scanner Support

🛠️ Common Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

automatic image cropping operation missing

Fix: To manually crop images after scanning, open the scanned document in the app and look for an edit or crop option. This is usually represente... ⇲

file sharing to QQ mail not functioning

Fix: Check if the QQ mail app is installed and updated on your iPhone. If it is, try restarting both the Scanner app and the QQ mail app. Then, a... ⇲

Payments issue

fraudulent charges for VIP upgrade

Fix: If you believe you have been charged fraudulently, check your purchase history in the App Store. Go to Settings > [your name] > Subscription... ⇲

text copying requires in-app purchases

Fix: If you need to copy text from scanned documents but do not want to make in-app purchases, consider using a free OCR (Optical Character Recog... ⇲

Support issue

lack of customer support

Fix: If you need assistance, check the app for a help or FAQ section, which may provide answers to common issues. You can also look for user foru... ⇲

UI issue

poor text readability when scanning

Fix: To improve text readability, ensure that the document is well-lit and flat when scanning. Avoid shadows and reflections. If the app has a se... ⇲

Bugs issue

inaccurate scanning results

Fix: For more accurate scanning results, ensure that the camera lens is clean and that the document is aligned properly within the scanning frame... ⇲

Search issue

Scanner name is unoriginal and hard to find

Fix: To make it easier to find the app, create a shortcut on your home screen. You can do this by long-pressing the app icon and selecting 'Add t... ⇲