fix problems on 英辞郎 On The WEB [iphone]

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—— Run into issues on 英辞郎 On The WEB? Get help pending when official support gets back to you!

英辞郎 on the WEB - 英語辞書・英和辞典・翻訳
Info:
company: ALC PRESS, INC.
: http://www.alc.co.jp
: www.alc.co.jp
Chat with our AI-based 英辞郎 on the WEB Support
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Login issue

login issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves the login issue. You can... ⇲

periodic login prompts

Fix: Check if the app has a 'Remember Me' option during login. Ensure this is selected to minimize login prompts. OR If you are using a VPN, t... ⇲

random login authentication

Fix: Ensure that your app is updated to the latest version, as updates may fix authentication issues. Check for updates in the App Store. OR I... ⇲
 
Crashes issue

frequent crashes

Fix: Make sure your iOS is up to date. Go to Settings > General > Software Update and install any available updates. This can help improve app st... ⇲
 
Search issue

search results do not appear

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲
 
Ads issue

distraction from flashy ads

Fix: Consider using an ad blocker if your device allows it. This can help reduce distractions from ads while using the app. OR If the app has... ⇲
 
UI issue

input field issues

Fix: Try tapping on the input field multiple times to see if it becomes responsive. Sometimes, a simple tap can refresh the field. OR Restart... ⇲
 
Updates issue

limited free version features

Fix: Explore the app's settings to see if there are any features that can be unlocked through user engagement or completing certain tasks. OR... ⇲
 
Loading issue

slow loading times for login

Fix: Clear the app's cache as mentioned earlier, which can help improve loading times. Go to Settings > General > iPhone Storage > 英辞郎 on the... ⇲
 
Account issue

inconvenient password recovery

Fix: Make sure to write down your password in a secure place or use a password manager to avoid future recovery issues. OR If you have access... ⇲
 
Compatibility issue

not optimized for newer devices

Fix: Check for updates in the App Store, as developers often release updates to optimize apps for newer devices. OR If the app is not function... ⇲
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 what users are saying
Good experience
93.5%

Neutral
4.4%

Bad experience
2.1%

~ from our NLP analysis of 2,803 combined software ratings.

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 Private Data 英辞郎 on the WEB collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 英辞郎 on the WEB Pro: $3.99 英和・和英検索サービス「英辞郎 on the WEB」のデータ数・機能を強化した有料版です。広告が非表示で、ログインすると単語帳や検索履歴が使え、100万項目以上の例文も検索できます。
  2. 英辞郎 on the WEB Pro: $39.99 英和・和英検索サービス「英辞郎 on the WEB」のデータ数・機能を強化した有料版です。広告が非表示で、ログインすると単語帳や検索履歴が使えるほか、100万項目以上の例文も検索できます。