fix problems on Shop New Era [iphone]

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—— Run into issues on Shop New Era? Get help pending when official support gets back to you!

Shop New Era
Info:
company: New Era Cap
: https://www.neweracap.com/pages/contact
: neweracap.com
Chat with our AI-based Shop New Era Support
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Slow issue

Slow order processing

Fix: Check your internet connection to ensure it is stable. A slow connection can affect the speed of order processing. If possible, switch to a... ⇲
 
Loading issue

Shipping delays

Fix: Track your order using the tracking number provided in your confirmation email. This can give you real-time updates on your shipment's statu... ⇲
 
Syncing issue

Inconsistent delivery tracking

Fix: If tracking information is not updating, try refreshing the app or logging out and back in to see if the information updates. Sometimes, the... ⇲
 
Account issue

Account activation problems

Fix: Ensure that you are checking your email for the activation link and that it is not in your spam or junk folder. If you find it, click the li... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring different sections. Use the search function to quickly find specific items instead of... ⇲
 
Support issue

Lack of live customer support

Fix: Utilize the app's FAQ or help section for common issues. Many questions can be answered without needing to contact support directly. OR I... ⇲
 
Storage issue

Limited merchandise availability

Fix: Check back frequently for restocks, as popular items may sell out quickly. You can also sign up for notifications if the app offers that fea... ⇲

Items frequently out of stock

Fix: Set up notifications for when items are back in stock if the app offers this feature. This way, you can be alerted as soon as they become av... ⇲
 
Customization issue

Missing college sports options

Fix: Use the search function to look for specific college teams or merchandise. Sometimes items may be listed under different categories or names... ⇲

No size filtering option

Fix: Use the search bar to enter specific sizes you are looking for, which can help filter results more effectively than the default options. O... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve crashing... ⇲
 
Bugs issue

Inventory cart issues

Fix: If items are disappearing from your cart, try refreshing the app or logging out and back in to see if the cart updates correctly. OR Cons... ⇲
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 what users are saying
Good experience
97.5%

Neutral
1.3%

Bad experience
1.2%

~ from our NLP analysis of 21,630 combined software ratings.

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 Private Data Shop New Era collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics