fix problems on WSKG Public Media App [iphone]

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—— Run into issues on WSKG Public Media App? Get help pending when official support gets back to you!

WSKG Public Media App
Info:
company: WSKG Public Telecommunications Council
: http://www.publicmediaapps.com/support
: wskg.org
Chat with our AI-based WSKG Public Media App Support
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Crashes issue

WSKG Public Media App shuts down after connecting to station

Fix: 1. Check Network Connection: Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue per... ⇲

restarts during live stream

Fix: 1. Check for App Updates: Make sure the app is updated to the latest version. Go to the App Store and check for updates. 2. Clear Cache: Of... ⇲

WSKG Public Media App requires frequent restarts

Fix: 1. Update the App: Ensure you are using the latest version of the app. Go to the App Store and check for updates. 2. Restart Your Device: R... ⇲
 
Network issue

issues with mobile data connectivity

Fix: 1. Check Data Settings: Go to Settings > Cellular and ensure that the WSKG app is allowed to use mobile data. If it’s turned off, toggle it... ⇲

trouble handling handoff from wifi to cell service

Fix: 1. Disable Wi-Fi Assist: Go to Settings > Cellular and scroll down to find Wi-Fi Assist. Turn it off to prevent the app from switching betwe... ⇲
 
Ads issue

replays ads when coverage changes

Fix: 1. Use Offline Mode: If possible, download content when you have a stable connection. This can help you avoid interruptions caused by ads wh... ⇲

looping sponsor messages interrupting content

Fix: 1. Use Offline Content: If the app allows, download content for offline listening to avoid interruptions from ads. 2. Mute During Ads: If t... ⇲
 
Video issue

live stream is unstable

Fix: 1. Check Internet Speed: Use a speed test app to check your internet speed. If it’s low, try to connect to a stronger Wi-Fi network or move... ⇲
 
Audio issue

volume slider set to 0

Fix: 1. Adjust Volume Settings: Check the volume settings on your iPhone. Use the physical volume buttons on the side of your device to increase... ⇲

sound quality issues

Fix: 1. Check Audio Settings: Go to Settings > Sounds & Haptics and ensure that the audio settings are configured correctly. Adjust the EQ settin... ⇲
 
Freezing issue

WSKG Public Media App freezes while watching stream

Fix: 1. Restart the App: Close the app completely and reopen it. This can help clear any temporary glitches causing the freeze. 2. Free Up Stora... ⇲
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 what users are saying
Good experience
54.2%

Bad experience
33.3%

Neutral
12.5%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data WSKG Public Media App collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics