fix problems on Prezi Viewer [iphone]

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—— Run into issues on Prezi Viewer? Get help pending when official support gets back to you!

Prezi Viewer
Info:
company: Prezi Inc.
: http://prezi.com/support/
: prezi.com
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Compatibility issue

Inability to create presentations on mobile

Fix: Create your presentations using the desktop version of Prezi, where you have full functionality. Once created, you can view and present them... ⇲

No presenter notes on mobile

Fix: Prepare your presenter notes in a separate document or note-taking app before your presentation. This way, you can refer to them while prese... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are updated to the latest version of the Prezi app. This can help improve performance and reduce inconsistencies.... ⇲
 
Syncing issue

Prezi Viewer does not sync with contacts

Fix: Manually share your presentations by copying the link and sending it via email or messaging apps to your contacts. This way, you can still s... ⇲
 
Slow issue

Browser version is laggy

Fix: Clear your browser cache and cookies to improve performance. This can often resolve lag issues. Go to your browser settings, find the privac... ⇲
 
Search issue

Cannot search for other users' Prezis

Fix: Use the Prezi website on a desktop to search for other users' presentations. The mobile app may not support this feature, but the desktop ve... ⇲
 
Payments issue

Requires subscription for basic features

Fix: Explore the free features available in the app and maximize their use. You can create simple presentations without a subscription, focusing... ⇲

Limited functionality without a paid subscription

Fix: Focus on using the features available in the free version effectively. Plan your presentations around these limitations to make the most of... ⇲
 
Registration issue

Difficulties with account creation

Fix: Ensure you are using a valid email address and check your spam folder for the confirmation email. If you encounter issues, try using a diffe... ⇲
 
Support issue

No customer support for free users

Fix: Utilize online forums and community support where other users may share solutions to common problems. Websites like Reddit or Prezi's commun... ⇲
 
Account issue

Frustrating user experience with account management

Fix: Take time to familiarize yourself with the account management features in the app. Create a checklist of tasks you need to complete to strea... ⇲
 
Offline issue

Inability to edit presentations offline

Fix: Plan your editing sessions for when you have internet access. Use a note-taking app to jot down changes you want to make while offline, then... ⇲
 
Updates issue

Lack of updates addressing user feedback

Fix: Stay engaged with the Prezi community to share your experiences and suggestions. Sometimes, collective feedback can lead to improvements in... ⇲
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 what users are saying
Good experience
86.2%

Bad experience
10.4%

Neutral
3.4%

~ from our NLP analysis of 7,396 combined software ratings.

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QuickNotes X: Notes, AI & PDF

 Private Data Prezi Viewer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics