—— Run into issues on 永安行? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you do not have a Chinese ID, consider using a friend or family member's ID who is willing to help you. You can ask them to create an acc... ⇲
Fix: Check if your iPhone's location services are enabled. Go to Settings > Privacy > Location Services and ensure that Location Services is turn... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for 永安行, and check if an update is available. I... ⇲
Fix: If the ride status is incorrect, try refreshing the app by pulling down on the screen to reload the data. This may update the ride status co... ⇲
Fix: If you need to link multiple phone numbers, consider using a different device or a secondary app to manage additional accounts. You can crea... ⇲
Fix: Ensure that your phone number is entered correctly, including the country code. If you are using a virtual number, try using a different num... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a stable mobile data connection. Then, go to the App Store, search... ⇲
Fix: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled. Then, find the 永安行 app and ensure it is set t... ⇲
Fix: Try force closing the app. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps, t... ⇲
Fix: If the deposit is too high, check if there are any promotions or discounts available that may reduce the deposit amount. Sometimes, apps off... ⇲