fix problems on NYC Transit [iphone]

​

—— Run into issues on NYC Transit? Get help pending when official support gets back to you!

NYC Transit: MTA Subway & Bus
Info:
company: Adamton Apps ltd
: https://travelwhiz.app
: travelwhiz.app
Chat with our AI-based NYC Transit Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Confusing navigation directions

Fix: Familiarize yourself with the app's interface by exploring the help section or user guide, if available. This can provide clarity on how to... ⇲

Poor bus stop location information

Fix: Ensure that your GPS is enabled and that the app has permission to access your location. This can help improve the accuracy of bus stop info... ⇲

Widget opens to irrelevant information

Fix: Check the widget settings to see if you can customize what information is displayed. This may allow you to set it to show more relevant data... ⇲

Gray arrival times indicate proposed schedules

Fix: Check the app's legend or help section to understand what the gray arrival times mean and how to interpret them correctly. OR If the prop... ⇲
 
Notifications issue

Lacks service alerts

Fix: Check the app settings to ensure that notifications for service alerts are enabled. Go to Settings > Notifications and ensure that NYC Trans... ⇲
 
Bugs issue

Does not show all transportation options

Fix: Explore the app's settings to see if there are options to include additional transportation modes, such as ferries or bike shares. Adjust th... ⇲

NYC Transit resets search on home screen

Fix: Try to avoid navigating back to the home screen after performing a search. Instead, use the back button to return to previous screens withou... ⇲

Difficulty in tracking multiple modes of transport

Fix: Use the app's trip planner feature to input your entire journey, which may help in tracking multiple modes of transport more effectively.... ⇲

Occasional missing train information

Fix: Refresh the app regularly to ensure you are viewing the most current information. Pull down on the screen to refresh the data. OR Cross-c... ⇲

NYC Transit does not retain last searched trip

Fix: Check the app settings to see if there is an option to save recent searches or favorites, and enable it if available. OR As a workaround,... ⇲
 
Settings issue

No instructions for use

Fix: Look for a help or FAQ section within the app that may provide guidance on how to use its features effectively. OR Search online for user... ⇲
 
Customization issue

Limited filter options

Fix: Explore the app's settings to see if there are any hidden filter options that can be enabled to customize your search results. OR Conside... ⇲

Cannot turn off bus stops in search

Fix: Look for a settings option within the app that allows you to customize your search preferences, including the ability to exclude bus stops.... ⇲

Limited options for minimizing walking

Fix: Use the app's trip planner to specify preferences for minimal walking, if such options are available in the settings. OR Consider using o... ⇲

Inability to specify certain trains

Fix: Use the app's trip planner to input your desired train and see if it allows for specific train selection in the route options. OR If the... ⇲
 
Updates issue

Inconsistent updates on train/bus status

Fix: Ensure that you have a stable internet connection, as poor connectivity can affect the app's ability to provide real-time updates. OR Che... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.6%

Bad experience
5.9%

Neutral
3.5%

~ from our NLP analysis of 32,975 combined software ratings.

 Switch to these Alternatives:
The Official MTA App
New York Subway MTA Map
Subway Time NYC
NYC Bus Time App (MTA)
New York City Subway
NYC Ferry
RidePATH
Revel: All-Electric Rides
MTA TrainTime
NY Waterway

 Private Data NYC Transit collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly Plan: $19.99 Unlocks all features
  2. Monthly Plan: $3.49 Unlocks all features
  3. NYC+ Annual: $29.00 Unlocks all content within the app.
  4. NYC+ Annual: $39.00 Unlocks all content within the app.
  5. NYC+ Monthly: $5.00 Unlocks all content within the app.
  6. Premium - Annual Subscription: $8.99 Unlocks all features in the app
  7. NYC+ Monthly: $6.00 Unlocks all content within the app.
  8. Secret Discount: $4.99 Unlocks all content within the app.
  9. Premium - Monthly Subscription: $1.49 Unlocks all features within the app
  10. NYC+ Annual: $29.00 Unlocks all content within the app.