fix problems on TADA [iphone]

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—— Run into issues on TADA? Get help pending when official support gets back to you!

TADA - Quality Ride for All
Info:
company: VCNC
: https://support.tadatada.com/help
: tadatada.com
Chat with our AI-based TADA Support
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Payments issue

Fare policy can lead to unexpectedly high charges

Fix: Users should familiarize themselves with the fare structure before booking a ride. The app can provide a fare estimate feature that allows u... ⇲

International card processing issues

Fix: Users should check with their banks to ensure that their cards are enabled for international transactions. They can also try using different... ⇲
 
Bugs issue

Drivers may not arrive at the correct pickup location

Fix: Drivers should double-check the pickup location on the app before heading to the customer. They can also use landmarks or specific addresses... ⇲

Drivers may exhibit unprofessional behavior

Fix: Drivers should be reminded of the importance of professionalism through regular training sessions or reminders in the app. They can also be... ⇲

Some drivers get stuck in inappropriate driving areas

Fix: Drivers should be trained on local traffic laws and areas where they are not allowed to drive. They can use GPS navigation that provides rea... ⇲
 
Account issue

Linking service to a cellphone account is not useful

Fix: Users can explore alternative methods of linking their accounts, such as using email or social media accounts for login, which may provide m... ⇲
 
Updates issue

Basic service is being discontinued

Fix: Users should explore alternative ride-sharing services that offer similar basic services. They can compare features and pricing to find a su... ⇲
 
UI issue

TADA is not user-friendly for tourists

Fix: The app can include a tutorial or guide for first-time users, especially tourists, to help them navigate its features more easily. This can... ⇲
 
Navigation issue

GPS system often takes longer routes

Fix: Drivers should regularly update their GPS software to ensure they have the latest maps and routing algorithms. They can also use alternative... ⇲
 
Registration issue

Account creation limited to Korean phone numbers

Fix: Users can explore using virtual phone number services that provide a Korean number for account creation. This can allow them to access the a... ⇲
 
Compatibility issue

TADA does not support English

Fix: Users can check if there are language settings in the app that allow for switching to English or other languages. If not, they can use trans... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
5.3%

Neutral
0.6%

~ from our NLP analysis of 356 combined software ratings.

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 Private Data TADA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Diagnostics