fix problems on Rebrandly [iphone]

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—— Run into issues on Rebrandly? Get help pending when official support gets back to you!

Rebrandly
Info:
company: RadiateCapital Limited
: https://support.rebrandly.com
: rebrandly.com
Chat with our AI-based Rebrandly Support
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Security issue

No integration with Keychain

Fix: Manually save your passwords in Keychain. Go to Settings > Passwords and add your Rebrandly login details there for easy access. OR Use a... ⇲
 
UI issue

GUI is incomplete

Fix: Try resetting the app settings. Go to the app settings and look for an option to reset or restore defaults, if available. OR Clear the ap... ⇲

Cannot copy and paste URLs

Fix: Use the long-press method to copy URLs. Tap and hold on the URL until the 'Copy' option appears, then select it. OR Check if the app has... ⇲

Buttons do not work

Fix: Try restarting the app or your device to see if that resolves the button functionality issue. OR Check for any updates to the app that ma... ⇲
 
Slow issue

Slow responsiveness

Fix: Close other apps running in the background. Double-tap the Home button (or swipe up from the bottom on iPhones without a Home button) and sw... ⇲

Laggy performance

Fix: Free up storage on your device as mentioned earlier to improve app performance. OR Close other apps running in the background to allocate... ⇲
 
Bugs issue

Copy function does not work consistently

Fix: Try restarting the app. Close Rebrandly completely and reopen it to see if the copy function works again. OR Check if the app has permiss... ⇲
 
Search issue

Search function disappears

Fix: Try refreshing the app. Close and reopen Rebrandly to see if the search function reappears. OR Check for any filters or settings that may... ⇲

Lost ability to search for rebranded links

Fix: Try refreshing the app or logging out and back in to see if the search function returns. OR Check if there are any updates available that... ⇲
 
Loading issue

Rebrandly takes minutes to load

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if loading times improve. OR Clear the app ca... ⇲
 
Crashes issue

Rebrandly abruptly shuts down

Fix: Check for updates as mentioned earlier, as newer versions may fix stability issues. OR Free up storage on your device. Go to Settings > G... ⇲

Crashes on launch from share menu

Fix: Try launching the app directly from the home screen instead of the share menu to see if it opens without crashing. OR Clear the app cache... ⇲
 
Compatibility issue

Not built for iPad landscape orientation

Fix: Use the app in portrait mode on your iPad until a landscape version is available. OR Try using the app on an iPhone or in compatibility m... ⇲
 
Login issue

Login options vanish

Fix: Try clearing the app cache or reinstalling the app as mentioned earlier to reset any glitches. OR Ensure your device's software is up to... ⇲

Rebrandly never moves off the login screen

Fix: Check your internet connection. A weak connection may prevent the app from logging in. OR Try logging in with a different account or rese... ⇲
 
Glitches issue

Rebrandly glitches when accepting payment

Fix: Ensure your payment method is valid and has sufficient funds. Check your payment settings in the app. OR Try using a different payment me... ⇲
 
Payments issue

Requires purchase of branded domain

Fix: Consider using a free domain option if available within the app to avoid additional costs. OR Look for promotional offers or discounts th... ⇲
 
Account issue

Cannot close account easily

Fix: Check the app settings for an account management or deletion option. Follow the prompts to close your account. OR If no option is availab... ⇲
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 what users are saying
Good experience
45.5%

Bad experience
43.2%

Neutral
11.4%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data Rebrandly collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info