fix problems on Park Evanston [iphone]

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—— Run into issues on Park Evanston? Get help pending when official support gets back to you!

Park Evanston
Info:
company: City of Evanston
: https://www.parkevanston.org/FAQ
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Customization issue

No feature to end parking session

Fix: 1. Manually check the app for an 'End Session' button: Sometimes, it may be hidden in a menu or under your current session details. Look for... ⇲
 
Payments issue

Requires minimum wallet balance to use funds

Fix: 1. Add funds to meet the minimum balance: Check the app for the required minimum and add enough funds to your wallet to avoid issues during... ⇲

Authorization failures with payment methods

Fix: 1. Check payment method details: Ensure that your payment method is valid and has not expired. Update any necessary information in the app s... ⇲

Inability to switch between wallets

Fix: 1. Check app settings: Look for a wallet management section in the app settings where you might be able to switch or manage your wallets.... ⇲

Charges convenience fee for short parking

Fix: 1. Plan longer parking sessions: If possible, try to park for longer durations to avoid the convenience fee associated with short-term parki... ⇲

Payment processing failures

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as payment processing requires a reliable network. OR 2.... ⇲

Convenience fee increases overall cost

Fix: 1. Compare parking options: Look for alternative parking solutions that may not charge convenience fees or have lower rates. OR 2. Use th... ⇲
 
Crashes issue

Park Evanston frequently shuts down

Fix: 1. Restart your iPhone: A simple restart can resolve many app-related issues. Hold the power button and slide to power off, then turn it bac... ⇲
 
Support issue

Poor customer support response time

Fix: 1. Use in-app help resources: Check if the app has a FAQ or help section that might address your issue without needing to contact support.... ⇲
 
Ads issue

Park Evanston demands review with limited options

Fix: 1. Provide feedback through the app: If you must leave a review, choose the best available option and provide additional comments if possibl... ⇲
 
Account issue

Account deletion leads to loss of wallet funds

Fix: 1. Withdraw funds before deletion: If you plan to delete your account, ensure you withdraw or spend any remaining wallet funds first. OR... ⇲
 
Settings issue

Requires minimum one hour for sessions

Fix: 1. Plan your parking: If you know you will need less than an hour, consider finding alternative parking options that allow shorter sessions.... ⇲
 
UI issue

Park Evanston interface issues with keyboard

Fix: 1. Restart the app: Close the app completely and reopen it to see if the keyboard issue resolves itself. OR 2. Update your iPhone: Ensure... ⇲
 
Bugs issue

On-site machines often malfunction

Fix: 1. Use the app instead: If the on-site machines are malfunctioning, rely on the app for payments and parking management. OR 2. Report the... ⇲
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 what users are saying
Good experience
85.4%

Bad experience
12.7%

Neutral
1.9%

~ from our NLP analysis of 732 combined software ratings.

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 Private Data Park Evanston collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics