fix problems on Universal Assistance [iphone]

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—— Run into issues on Universal Assistance? Get help pending when official support gets back to you!

Universal Assistance
Info:
company: Universal Assistance S.A.
: http://www.universal-assistance.com
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Privacy issue

hidden exclusions

Fix: 1. Review the terms and conditions: Access the app’s terms and conditions or user agreement to identify any exclusions. This is usually foun... ⇲
 
Settings issue

location switching required

Fix: 1. Enable location services: Go to your iPhone settings, select Privacy, then Location Services, and ensure that it is turned on for Univers... ⇲
 
Slow issue

slow insurance request process

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as slow requests can be due to connectivity issues. 2. Red... ⇲
 
Uploads issue

file upload errors

Fix: 1. Check file format and size: Ensure that the files you are trying to upload are in the correct format and do not exceed the size limit spe... ⇲
 
Compatibility issue

does not recognize current country

Fix: 1. Update location settings: Ensure that location services are enabled for the app in your iPhone settings. 2. Manually enter your country:... ⇲
 
Crashes issue

Universal Assistance crashes

Fix: 1. Update the app: Check for updates in the App Store and install the latest version to fix known bugs. 2. Restart your iPhone: Sometimes,... ⇲
 
Login issue

unreliable login method

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Use a password man... ⇲
 
Bugs issue

VIP delay not recognized

Fix: 1. Check VIP status: Ensure that your VIP status is correctly set in the app settings. 2. Log out and log back in: Sometimes, logging out a... ⇲

decreased functionality in app

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates often include bug fixes and improvements. 2. Rest... ⇲
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 what users are saying
Bad experience
58.3%

Good experience
38.9%

Neutral
2.8%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data Universal Assistance collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics