fix problems on Dairy Queen [iphone]

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—— Run into issues on Dairy Queen? Get help pending when official support gets back to you!

Dairy Queen® Food & Treats
Info:
company: International Dairy Queen, Inc.
: https://www.dairyqueen.com/us-en/Company/Contact-Us/
: www.dairyqueen.com
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Payments issue
No option to use gift cards for payment

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as gift card payment options may be added in newer updates. Go to... ⇲
 
Bugs issue
Inability to order certain items available in-store

Fix: 1. Verify item availability: Check the app for any notifications or messages regarding item availability. Some items may not be available fo... ⇲
No curbside pickup option despite being selectable

Fix: 1. Confirm location settings: Ensure that your location services are enabled for the Dairy Queen app. Go to Settings > Privacy > Location Se... ⇲
Discounts not applied correctly

Fix: 1. Review discount eligibility: Check the terms and conditions of the discounts to ensure your order qualifies. Some discounts may only appl... ⇲
Limited ability to claim points

Fix: 1. Check your account status: Ensure you are logged into your rewards account and that your points are being tracked correctly. Go to the re... ⇲
No option for drive-thru pickup for mobile orders

Fix: 1. Confirm order type: Ensure that you have selected the correct order type that allows for drive-thru pickup. Some orders may only be avail... ⇲
Errors in order fulfillment

Fix: 1. Double-check your order: Before finalizing your order, review all items and customizations to ensure accuracy. This can help prevent erro... ⇲
 
UI issue
Confusing order pickup process

Fix: 1. Familiarize yourself with the app: Spend some time navigating the app to understand the order pickup process. Look for any tutorial or he... ⇲
Dairy Queen does not provide clear instructions for ordering

Fix: 1. Explore the help section: Look for a help or FAQ section within the app that may provide guidance on how to navigate the ordering process... ⇲
 
Compatibility issue
Inconsistent app functionality across locations

Fix: 1. Check location settings: Ensure that your location services are enabled for the app, as functionality may vary by location. Go to Setting... ⇲
 
Login issue
Issues with logging in via Facebook

Fix: 1. Check Facebook app permissions: Ensure that the Dairy Queen app has permission to access your Facebook account. Go to Facebook settings >... ⇲
 
Support issue
Poor customer service response

Fix: 1. Use in-app support: Check if the app has a support or help section where you can submit inquiries or issues directly. 2. Document your is... ⇲
 
Customization issue
Dairy Queen does not allow for extra toppings

Fix: 1. Check item customization options: When selecting an item, look for a customization or toppings option. Some items may not allow for extra... ⇲
No senior discount available through app

Fix: 1. Inquire in-store: If the app does not offer a senior discount, ask the staff at your local Dairy Queen if they can apply the discount man... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
4.5%

Neutral
2.2%

~ from our NLP analysis of 150,501 combined software ratings.

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 Private Data Dairy Queen collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics